Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaquan Mccullough

Green Bay

Summary

Attentive professional knowledgeable about lot security and dedicated to customer service. Handles different facets of lot operations with detail-oriented and professional approach. Accurate in managing money and documenting daily activities. Skilled in providing top-notch service in parking management and vehicle care. Possess practical experience in efficiently handling parking operations, including ticketing, space optimization, and customer assistance. Demonstrated ability to quickly adapt to new technologies and systems within parking facilities. Made significant improvements in traffic flow and customer satisfaction through effective communication and problem-solving skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

4
4
years of professional experience

Work History

Room Valet

Lodge Kohler
Green Bay
01.2025 - Current
  • Provided exceptional customer service by anticipating customer needs and exceeding expectations.
  • Utilized proper safety protocols when operating motor vehicles or handling customer belongings.
  • Assisted customers with their luggage to and from their vehicles.
  • Attended staff meetings as required by management.
  • Communicated regularly with management about any issue that could affect the level of service provided to customers.
  • Responded promptly to customer inquiries regarding directions, events, restaurants.

Security Officer

PerMar
Green Bay
08.2024 - 12.2025
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Confirmed visitor identification prior to granting entry into the building.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Searched individuals and baggage for weapons and other prohibited items.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Observed patrons and customers to quickly address security situations.

Sales Associate

Home Depot
Green Bay
02.2024 - 12.2025
  • Assisted customers with product selection, sizing and styling.
  • Restocked shelves as needed to ensure sufficient inventory levels.
  • Attended weekly team meetings to review performance goals and objectives.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Handled customer complaints in a professional manner.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Provided accurate information about products, prices and services.
  • Tracked sales performance metrics to identify trends in market place.
  • Greeted customers and provided exceptional customer service.
  • Maintained up-to-date knowledge of store merchandise and policies.
  • Collected payments and provided accurate change.
  • Assessed customer needs to provide assistance and information on product features.
  • Answered incoming telephone calls to provide store, products and services information.

Digital Shopper

Walmart
Green Bay
04.2022 - 01.2024
  • Assisted in the development of website content, including product descriptions and customer reviews.
  • Identified opportunities to enhance the user experience of customers when shopping online.
  • Created promotional materials for digital shopping sites.
  • Tracked performance indicators such as revenue growth and customer satisfaction scores over time.
  • Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
  • Greeted customers and answered product or service questions.
  • Suggested comparable products to replace out-of-stock items.
  • Assisted teammates with daily tasks during peak periods.
  • Listened to customer needs to identify and recommend best products and services.

Education

High School Diploma -

Green Bay West High Shchool
Green Bay, WI
06-2023

Some College (No Degree) - Marketing

University of Wisconsin, Green Bay
Green Bay, WI

Skills

  • Customer service
  • Communication skills
  • Attention to detail
  • Professional appearance
  • Efficient work ethic
  • Problem-solving
  • Strong communication skills
  • Flexible schedule

Timeline

Room Valet

Lodge Kohler
01.2025 - Current

Security Officer

PerMar
08.2024 - 12.2025

Sales Associate

Home Depot
02.2024 - 12.2025

Digital Shopper

Walmart
04.2022 - 01.2024

High School Diploma -

Green Bay West High Shchool

Some College (No Degree) - Marketing

University of Wisconsin, Green Bay