Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
3
3
years of professional experience
Work History
Sortation Associate
Amazon
11.2023 - 01.2024
Supported warehouse operations with manual loading, unloading, and palletizing of packages.
Moved pallets and packing material to designated vacant storage areas for operational safety.
Maintained a safe work environment through proper handling of packages and equipment.
Increased productivity by working collaboratively with team members to meet deadlines.
Completed required safety trainings and adhered to all company policies for optimal workplace safety.
Demonstrated adaptability by cross-training in various roles within the sortation center as needed.
Assisted in inventory management tasks such as cycle counting and reconciling discrepancies.
Team Member
Dairy Queen
10.2023 - 11.2023
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Maintained productive, efficient approach to all tasks.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Sales Associate
Finish Line
10.2022 - 08.2023
Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Built relationships with customers to encourage repeat business.
Managed returns, exchanges and refunds in accordance with store policy.
Answered customer questions about sizing, accessories, and merchandise care.
Provided positive first impressions to welcome existing, new, and potential customers.
Rotated stock and restocked shelves to maintain product availability and store appearance.
Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Trainer
Six Flags Over GA
12.2021 - 05.2022
Mentored new hires, resulting in stronger staff development and increased productivity.
Provided one-on-one mentoring to help individuals reach their full potential within the organization.
Coached employees on best practices, providing constructive feedback to support their professional growth.
Monitored and reported trainee progress, introducing new learning tools to address individual needs.
Evaluated the effectiveness of training initiatives by tracking participant progress and gathering feedback for continuous improvement.
Tracked attendance and evaluated progress for assigned trainees.
Managed multiple projects simultaneously, maintaining strict deadlines and high-quality deliverables.
Guest Relations Associate
Six Flags Over GA
08.2021 - 12.2021
Collaborated with various departments to ensure seamless coordination of guest needs and requests.
Monitored online reviews, responding professionally while implementing changes based on constructive feedback from guests.
Trained new Guest Relations Associates, promoting a consistent standard of excellence within the team.
Maintained an up-to-date knowledge of local attractions and recommendations for dining or entertainment options suited to each individual guest''s interests.
Maintained accurate records of guest preferences, enabling tailored experiences during subsequent visits.
Team Member
Six Flags Over GA
01.2021 - 12.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Contributed to team success by completing jobs quickly and accurately.
Mentored junior team members, fostering professional growth and skill development.
Assisted in the development of strategic plans, contributing to long-term company success.
Managed daily operations, ensuring smooth workflows and timely task completion.
Shift Lead
Dairy Queen
06.2021 - 08.2021
Completed store opening and closing procedures and balanced tills.
Trained new employees and delegated daily tasks and responsibilities.
Maintained a clean and organized work environment, ensuring safety standards were met consistently.
Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.