JaQuan Smith
Greensboro,NC
Summary
Dedicated automotive technician with several years in service and repair. Friendly and upbeat professional enthusiastic about automotive work. Focused on satisfying customers, supporting team and meeting shop targets by applying superior work ethic, mechanical knowledge and excellent customer service skills.
Overview
5
5
years of professional experience
Work History
Automotive Technician
Bill Black Automotive
Greensboro, NC
01.2021 - Current
- Perform routine maintenance including oil changes, tire rotations, and brake pad replacements.
- Diagnose mechanical problems using specialized computer software and diagnostic tools.
- Repair vehicles according to manufacturer specifications by replacing worn parts such as brakes, wheel bearings, and spark plugs.
- Inspect vehicle engines and other components to identify potential issues.
- Assist in the diagnosis of complex electrical issues using appropriate test equipment.
Customer Service Advisor
Jiffy Lube
Greensboro, NC
07.2019 - 01.2021
- Provided Jiffy Lube guests with exceptional and world-class customer service.
- Accurately capturing guests' product needs and providing updates throughout the process.
- Offered guests options that are tailored specifically to their automotive needs.
- Performed Jiffy Lube's Signature Service oil change (as required), replacing fluids, filters, wiper blades, and other preventative maintenance services.
Education
High School Diploma -
Eastern Guilford High School
Gibsonville, NC06-2019
Skills
- Ticket writing
- Alignments experience
- Electrical failure repairs
- EPA requirements
- Changing Oil
- Inspecting vehicles
Timeline
Automotive Technician
Bill Black Automotive
01.2021 - Current
Customer Service Advisor
Jiffy Lube
07.2019 - 01.2021
High School Diploma -
Eastern Guilford High School
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