Jaquan Suttles
Cleveland,TN
Overview
11
11
years of professional experience
Work History
Field Technician
Heath Consultants
05.2024 - Current
- Communicated with supervisor to report progress, discuss issues and seek guidance.
- Kept detailed records of field measurements and data.
- Minimized potential hazards through adherence to safety guidelines during all field assignments.
- Prioritized and managed multiple tasks and projects to meet deadlines and enhance customer satisfaction.
- Collaborated with other field technicians to resolve complex technical issues.
- Identified potential problems and prevented equipment failure through performing regular equipment inspections.
- Prepared and submitted reports to document work performed and provide progress updates to management.
- Supported team members in addressing challenging technical issues, sharing expertise and knowledge when needed.
- Delivered high-quality work by diligently following standard operating procedures.
- Communicated with customers to provide updates, gather information and resolve issues.
- Performed troubleshooting and diagnostics of malfunctioning equipment, machinery, tools, and components.
- Improved system performance by conducting regular maintenance and troubleshooting of equipment in the field.
- Ensured optimal performance of critical systems through routine inspections, adjustments, and repairs as needed.
- Increased overall efficiency with thorough documentation of completed tasks, diagnostic results, and recommendations for improvements.
- locating gas microsoft , korterra field, outlook , driver360, adp ... etc
Heavy Equipment Operator
Talley Construction
05.2022 - 04.2024
- Operated range of heavy equipment on regular basis with advanced skill.
- Operated excavators, bulldozers and dump trucks to transport heavy materials, practicing safety measures.
- Adapted quickly to changing project requirements or unexpected obstacles encountered during the course of work assignments.
- Demonstrated versatility in skillset by operating multiple types of heavy machinery to accommodate project needs.
- Ensured timely project completion with efficient execution of excavation, grading, and site preparation tasks.
- Loaded and unloaded construction materials on site.
- Followed safety protocols while operating machinery.
- Operated heavy equipment to move large quantities of dirt and debris.
Warehouse Coordinator
Novolex
11.2021 - 05.2022
- Monitored employee performance and advised managers on necessary improvements to meet targets
- Built truck loading lists for drivers and facilitated loading processes between transportation and warehouse personnel
- Communicated with warehouse team leader on carrier issues, STO information and weekly productivity metrics
- Verified accuracy of shipping and receiving documents and maintained records
- Managed storage area by organizing floor space, adhering to storage design principles and recommending improvements
- Helped keep inventory accurate by overseeing daily cycle counts
- Enforced organizational standards to maintain safe and healthy work environment
- Calculated and monitored inventory through Microsoft and Excel tracking spreadsheets
- Trained new staff on job duties, company policies and safety procedures for rapid onboarding.
Team Lead
Gestamp
08.2018 - 03.2021
- Coached team members in techniques necessary to complete job tasks
- Trained new team members by relaying information on company procedures and safety requirements
- Worked different stations to provide optimal coverage and meet production goals
- Evaluated employee skills and knowledge regularly, training and mentoring individuals with lagging skills
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference
- Continuously checked products for quality assurance according to strict guidelines
- Prepared detailed reports on updates to project specifications, progress, identified conflicts and team activities.
Moving Helper
Ferguson
06.2016 - 11.2017
- Arranged items at destination according to customer requests and instructions
- Followed verbal and written instructions to properly move and ship products
- Moved furniture and boxes using utility dolly and truck ramp.
Crew Trainer
Krystal
01.2014 - 06.2016
- Taught new team members correct procedures for all areas of operations
- Set a positive example for team members by providing high-quality, efficient service
- Greeted customers with smiles and provided friendly service to professionally handle every need
- Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance
- Identified team weak points and implemented corrective actions to resolve concerns
- Coordinated workshops for employees to better understand company mission, streamlining daily activities and aligning worker and company priorities.
Education
High school or equivalent -
Hixson High School
Hixson, TN05.2017
Skills
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Upbeat and Positive Personality
- Calm and Professional Under Pressure
- Courteous with Strong Service Mindset
- Excellent Attention to Detail
- Critical Thinking
- Team-Oriented and Cooperative
- Field Operations
- Workplace Safety
- Professional Communication
- Data Collection
- Equipment Installation
- Technical Support
- Network Connectivity
- Interpersonal and written communication
- Safety Management
- Quality Assurance Controls
- Materials Management
- Equipment Maintenance
- Software Support
- Problem-Solving
- Relationship Building
- Web Security
- System Configuration
- Problem-solving aptitude
- Professional Demeanor
- Professionalism
- Goal Setting
- Self Motivation
- Task Prioritization
- Team Collaboration
- Reliability
- Problem-solving abilities
- Multitasking
- Teamwork and Collaboration
- Time Management
- Heavy Equipment Repair
- Fleet maintenance
- Analytical Thinking
- Excellent Communication
- Inventory Oversight
- Inventory Management
- Decision-Making
- Organizational Skills
- Worksite preparation
- Equipment Troubleshooting
- Following safety practices
- Attention to Detail
- Multitasking Abilities
- [Software] expertise
- Technical Writing
- Conflict Management
- System Upgrades
Timeline
Field Technician
Heath Consultants
05.2024 - Current
Heavy Equipment Operator
Talley Construction
05.2022 - 04.2024
Warehouse Coordinator
Novolex
11.2021 - 05.2022
Team Lead
Gestamp
08.2018 - 03.2021
Moving Helper
Ferguson
06.2016 - 11.2017
Crew Trainer
Krystal
01.2014 - 06.2016
High school or equivalent -
Hixson High School