Jaquan Watson
Glen Allen,VA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
9
9
years of professional experience
Work History
Cashier
Walgreens
Glen Allen, VA
10.2022 - 02.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Answered customer inquiries regarding store policies and procedures.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Balanced daily transactions on a computerized point-of-sale system.
Shift Leader
Mezeh Mediterranean Grill
Glen Allen, VA
06.2020 - 02.2021
- Provided exceptional customer service and maintained a positive attitude throughout the shift.
- Ensured staff was properly trained on all aspects of their job duties, including safety protocols.
- Monitored employee performance to ensure compliance with company policies and procedures.
- Assisted in training new employees on shift operations.
- Scheduled team members for shifts based on business needs and customer demand.
- Resolved customer complaints promptly and professionally.
- Maintained an organized work environment by delegating tasks to staff as needed.
Crew Member Cook
Tropical Smoothie
Glen Allen, VA
08.2019 - 02.2020
- Prepared and cooked food items according to recipes and menu specifications.
- Cleaned, stocked and restocked workstations with ingredients and supplies.
- Operated grills, deep fryers, ovens, broilers, steamers, blenders and other kitchen equipment.
- Assisted in checking inventory levels of all food items to ensure adequate stock levels.
- Followed health and safety regulations while handling food products.
- Maintained a clean, organized workspace throughout the shift.
- Greeted customers warmly upon arrival and thanked them for their patronage upon departure.
- Provided excellent customer service by taking orders accurately and efficiently.
- Completed opening and closing duties including setting up necessary supplies for each shift.
- Adhered to company guidelines regarding portion control measures for all dishes served.
- Performed cashier duties such as processing payments from customers using POS system.
- Checked temperature of appliances regularly to ensure they are working properly.
- Stored food in designated containers following proper food storage procedures.
- Monitored stock levels of kitchen supplies and place orders when needed.
- Placed take-out orders promptly ensuring accuracy in order fulfillment.
- Ensured that all meals were prepared in a timely manner according to customer's preferences.
- Replenished condiments as needed during shifts to maintain supply levels.
- Kept dining area clean at all times by wiping down tables after each use.
- Communicated effectively with co-workers regarding any changes or issues with orders.
- Displayed knowledge of menu items by providing detailed descriptions when asked by customers.
- Inspected finished plates before serving them to customers ensuring quality standards were met.
- Sanitized workstation at end of shift to prevent foodborne illnesses.
Busser
Rock Bottom Restaurant
Glen Allen, VA
07.2018 - 04.2019
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
Prep Cook
Chipotle
Glen Allen, VA
09.2017 - 05.2018
- Prepared ingredients for use in cooking, such as washing, peeling, cutting and slicing vegetables.
- Cleaned and sanitized work areas and equipment to ensure food safety standards.
- Followed recipes to prepare meals according to customer specifications.
- Checked freshness of food and ingredients prior to use.
- Stocked kitchen with necessary supplies, including food items and utensils.
Dishwasher
Cooper Hawks
Richmond, VA
04.2016 - 10.2016
- Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
- Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
- Loaded dirty dishes into the dishwasher racks and unloaded clean dishes from the washer onto carts or shelves.
- Stocked service areas with clean plates, bowls, cups, and other items as needed.
- Cleaned food preparation areas such as countertops, cupboards, appliances exteriors, walls floors and sinks.
- Removed garbage and trash to designated disposal areas in accordance with health regulations.
Busser
Olive Garden
Glen Allen, VA
05.2014 - 02.2015
- Greeted customers and answered questions about menu items.
- Provided quick and efficient clearing of tables between courses.
- Bussed and reset tables in an orderly fashion.
- Assisted servers with stocking supplies, setting up for service and cleaning duties.
- Maintained cleanliness of restaurant dining area throughout shift.
Sales Associate
Vans
Richmond, VA
10.2014 - 01.2015
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Maintained up-to-date knowledge of store merchandise and policies.
Education
High School Diploma -
Deep Run
4801 Twin Hickory Rd, Glen Allen, VA 2305906-2014
Skills
- Cash Register Operation
- POS Systems
- ID Verification
- Cash Handling
- Payment Processing
- Payment Collection
- Customer Service
- Product restocking
- Money Handling
Languages
French
Limited
Timeline
Cashier
Walgreens
10.2022 - 02.2023
Shift Leader
Mezeh Mediterranean Grill
06.2020 - 02.2021
Crew Member Cook
Tropical Smoothie
08.2019 - 02.2020
Busser
Rock Bottom Restaurant
07.2018 - 04.2019
Prep Cook
Chipotle
09.2017 - 05.2018
Dishwasher
Cooper Hawks
04.2016 - 10.2016
Sales Associate
Vans
10.2014 - 01.2015
Busser
Olive Garden
05.2014 - 02.2015
High School Diploma -
Deep Run