Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaquana Dickens

Pinetops,NC

Summary

For 9 years customer service and manufacturing are the types of jobs I've been apart of. The customer service world teaches you how to communicate daily in a respectful and timely manner an also to fulfill each need of your customer. The experience I encountered in the manufacturing world everyday was worth all the time that was put in to learn the Job with the proper skills. Skills Such as printing the proper material needed to build transformers that helps light up the world , learning the proper measurements and being able to complete units and make sure they are built properly before it gets to the customer.

Veteran Production Worker adept at handling tasks efficiently. Knowledgeable about equipment operation, materials handling, and documentation. Eager to contribute to operations at companies of any scale.

An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

11
11
years of professional experience

Work History

Production Worker

ABB
Pinetops, USA
03.2017 - 01.2025
  • Operated a winding machine, made parts needed for each unit being made, printed (B)build(O)f(M)materials necessary to build a unit (transformer)etc. !

Call Center Representative

Alorica
Rocky Mount, USA
11.2013 - 09.2016
  • Daily I took calls and fulfilled each customer needs to the best of my ability.
  • Operated machinery to support call center operations, ensuring smooth workflow and efficiency.

Education

High school diploma -

Southwest Edgecombe High School
Pinetops, NC
06.2013

Skills

  • Assembly
  • Packaging
  • Machining
  • Customer service
  • Call center
  • Machine operator
  • Manufacturing
  • Materials Handling
  • Microsoft Word
  • Customer support
  • Effective communication
  • Product assembly
  • Packing and shipping

Timeline

Production Worker

ABB
03.2017 - 01.2025

Call Center Representative

Alorica
11.2013 - 09.2016

High school diploma -

Southwest Edgecombe High School
Jaquana Dickens