Summary
Overview
Work History
Education
Skills
Timeline
Generic

Jaquana Howell

Brooklyn,NY

Summary

Outgoing and hardworking professional accustomed to working with residents to address needs, maintain properties and drive profit and occupancy success. Skilled business manager with proven skills in operational and team leadership. Bringing several years of related experience combined with results-focused and quality-driven approach.

Resourceful professional offering broad knowledge base in cleaning and maintenance. Focused on keeping spaces clean, organized and tidy for use. Always ready for challenging assignments and eager to drive team success.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

10
10
years of professional experience

Work History

Caretaker J

NYCHA
Brooklyn, NY
04.2019 - Current
  • Ensured the safety and security of all staff, visitors, and patients in the facility by patrolling the premises regularly.
  • Provided assistance to disabled persons in accordance with their individual needs.
  • Maintained cleanliness of facility grounds by sweeping, mopping, vacuuming, dusting, and removing trash.

Retail

Self Employed Services
Brooklyn, NY
01.2021 - 12.2023
  • Researched industry trends related to retail merchandising practices across different markets.
  • Monitored Average Unit of Retail (AUR) and other retail metrics to evaluate and optimize pricing, purchasing and display and to provide actionable insight to product design and production teams.

Customer Service Representative

Jackson Hewitt
Brooklyn, NY
05.2014 - 10.2020
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.

Education

High School Diploma -

Walk in Love Christian Academy
Manhattan, NY
06-2022

Skills

  • OSHA Requirements
  • Preventive Maintenance
  • Safety awareness

Timeline

Retail

Self Employed Services
01.2021 - 12.2023

Caretaker J

NYCHA
04.2019 - Current

Customer Service Representative

Jackson Hewitt
05.2014 - 10.2020

High School Diploma -

Walk in Love Christian Academy
Jaquana Howell