JAQUANZA MICKENS
New York,NY
Summary
Over
two years of office experience filing, answering phones, updating paper and
electronic
documents, collecting
information and performing data entry, I also sorted and collected incoming
mail, I worked Using
photocopiers, fax machines, and other office equipment. I'm also skilled in
customer service working
at Salem's
for 1 year being a outgoing cashier. Also working on the fryer/grill line
making orders for customers, Prepping food and making sure the place is nice
and clean before closing.
Overview
2
2
years of professional experience
Work History
Cashier/ Customer Service
Salems Gyros
Lakeland, FL
05.2019 - 09.2019
- Communicated with customers about orders, comments and complaints.
- Greeted customers as they came in.
- Lifting up to 60-70 pounds
- Cleaning lobby and back area.
- Trained new team members in cash register operation, stock procedures and customer service.
- Cash Handling
- Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
- Completed final preparations of dishes and quickly delivered items to customers.
- Answering phones/ Headset
Hardlines Team Member
Target
Manhattan, NY
04.2018 - 11.2018
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.Assisted customers based on currently available product, promotional and policy information.
- Maintained clear aisles during restocking to avoid hazards and promote guest convenience.
- Communicated effectively with members of public in often crowded and noisy environments.
- Carried out duties within fast-paced retail environment, providing organized stocking methods and plans.
Sales Associate
Baldor Food
Bronx, NY
10.2017 - 05.2018
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
- Assisted customers by finding needed [Type] items and checking inventory for items at other locations.
Education
High School Diploma - undefined
Penn Foster High School
2016
Skills
- Training and development
- Employee relations
- Communication
- Customer Service
- Cash Handling
- Patience
- Typing
- Collaboration
- Listening
- Execution
- Adaptability
- Catering
Timeline
Cashier/ Customer Service
Salems Gyros
05.2019 - 09.2019
Hardlines Team Member
Target
04.2018 - 11.2018
Sales Associate
Baldor Food
10.2017 - 05.2018
High School Diploma - undefined
Penn Foster High School
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