Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaquasia Chacha

Naples,FL

Summary

Motivated saver assistant with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences. Friendly server assistant with strong history of excellent guest service. Effectively multi-tasked to efficiently complete various food and beverage functions. Trained in set-up, restock and takedown. Skilled in cleaning and disinfecting to meet company standards. Organized Dining Room Attendant offering almost 2 years of demonstrated success in food service environments. Highly skilled in providing excellent guest service and catering to seating preferences and special requests to foster customer satisfaction. Enthusiastic and personable with strong foundation of service industry expertise. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level server assistant position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

1
1
year of professional experience

Work History

Server Assistant

Glen Eagle Golf And Country Club
11.2023 - Current
  • Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests.
  • Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
  • Maintained a clean and organized dining area by routinely sweeping floors, wiping surfaces, and removing trash.
  • Supported efficient service flow by accurately relaying guest orders to the kitchen staff and promptly delivering completed dishes to tables.
  • Provided support during large events or private parties by setting up banquet areas according to specific requirements or themes.
  • Helped reduce turnover time for tables through quick yet thorough cleaning practices that met all sanitation guidelines.
  • Assisted in training new server assistants on best practices, improving overall efficiency within the team over time.
  • Adapted quickly to changing circumstances, such as accommodating last-minute reservations or handling unexpected guest requests, demonstrating flexibility and professionalism under pressure.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Refilled drinks and condiments and restocked serving areas to minimize delays.
  • Maintained clean, safe and organized work environment to safeguard servers and patrons.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.

Crew Shift Leader

Tropical Smoothie Café
03.2023 - 10.2023
  • Improved team efficiency by implementing streamlined processes and work schedules.
  • Enhanced customer satisfaction by addressing concerns promptly and professionally.
  • Reduced employee turnover through ongoing training, support, and performance evaluations.
  • Boosted sales with effective upselling techniques and personalized service recommendations.
  • Increased crew morale by fostering a positive work atmosphere, recognizing achievements, and providing constructive feedback.
  • Promoted a culture of teamwork, leading by example with strong work ethic and dedication to company goals.
  • Maintained accurate cash handling procedures throughout each shift while managing register transactions efficiently.
  • Distributed necessary tasks and duties during each shift.
  • Quickly and efficiently resolved complaints and escalated issues.
  • Educated crew workers on quality standards throughout construction process.
  • Facilitated disciplinary action when necessary.
  • Consulted with prospective customers on job specifications and contractual agreements.

Education

High School Diploma -

Golden Gate High School
Naples, FL
05.2025

Skills

  • Menu presentation
  • Station Preparation
  • Beverage Preparation
  • Basic Math
  • Quality Control
  • Service prioritization
  • Dining area maintenance
  • Table Bussing
  • Safe Food Handling
  • Food station setup
  • Food Running
  • Willing to Learn
  • Attention to Detail
  • Table setting knowledge
  • Heavy Lifting
  • Food Preparation

Languages

French
Native or Bilingual

Timeline

Server Assistant

Glen Eagle Golf And Country Club
11.2023 - Current

Crew Shift Leader

Tropical Smoothie Café
03.2023 - 10.2023

High School Diploma -

Golden Gate High School
Jaquasia Chacha