Jaquavious Garner
Winter Garden,FL
Summary
Dynamic Automotive Technician with a proven track record at Mavis, excelling in diagnostic procedures and vehicle inspections. Leveraging critical thinking and attention to detail, I enhance operational efficiency and ensure safety. Committed to delivering exceptional service, I foster strong relationships with customers and colleagues alike, driving loyalty and satisfaction.
Overview
6
6
years of professional experience
Work History
Automotive Technician
Mavis
Ocoee
10.2019 - 07.2023
- Maintained a clean and organized work environment, demonstrating pride in personal workspace while contributing to overall shop cleanliness.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Transporter
Carquest
Winter Garden, FL
06.2018 - 10.2019
- Warmly greeted patients and visitors and made each feel welcome.
- Developed strong working relationships with customers and coworkers through effective communication skills, contributing to a positive work atmosphere for all parties involved in the transportation process.
- Exhibited adaptability under changing conditions by adjusting routes and schedules to accommodate unforeseen circumstances, minimizing disruptions to the delivery process.
- Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
Customer Service Representative
Manheim
Ocoee
08.2017 - 06.2018
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - General Studies
West Orange High
Winter Garden, FL05.2016
Skills
- Heavy equipment repair
- Preventive Maintenance
- Diesel engine repair
- Engine repair
- Vehicle inspections
- Auto and engine repair
- Oil changes
- Critical thinking
- Data entry
- Problem resolution
- Product knowledge
- Attention to detail
- Safety awareness
- Hand and power tools
Timeline
Automotive Technician
Mavis
10.2019 - 07.2023
Transporter
Carquest
06.2018 - 10.2019
Customer Service Representative
Manheim
08.2017 - 06.2018
High School Diploma - General Studies
West Orange High