Jaqueil Hobby
Grandview,MO
Summary
Professional and clear communicator when instructing and assisting patients as well as when reporting information to supervisors. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Center For Developmentally Disabled
Kansas City, MO
08.2021 - Current
- Assisted individuals with personal care, meal preparation, and medication reminders.
- Facilitated social interactions between participants and their peers in the community.
- Promoted independence and community integration by accompanying individuals during their outings.
- Provided ongoing observation and reporting of individuals' behavior to supervisor.
- Ensured client satisfaction and safety by maintaining a clean and organized environment.
- Supervised medication administration, personal hygiene and other activities of daily living.
Shift Leader
Spin Pizza
Kansas City, MO
11.2019 - 02.2021
- Delivered outstanding customer service with a consistently positive attitude.
- Ensured all employees were properly trained in their job tasks, including safety measures.
- Resolved customer complaints promptly and professionally.
- Maintained a high level of cleanliness and sanitation in food preparation areas through regular inspections.
- Verified that cash drawers contained correct amounts of money during opening and closing shifts.
Cashier
HyVee Foods
Kansas City , MO
11.2019 - 03.2020
- Efficiently and accurately operated cash register, processing payments by cash, check, credit card, gift card or automatic debit.
- Interacted with customers, offering guidance on store merchandise and resolving any issues raised.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Stocked shelves with merchandise when needed.
- Regularly cleaned countertops, registers, windowsills, and floors to uphold cleanliness standards in the checkout area.
- Responded to product queries, emphasizing store promotions and exhibiting up-to-date sales expertise.
- Assisted customers with purchases and enrolled them in the rewards program.
Education
High School Diploma -
Cristo Rey Kansas City
Kansas City, MO05-2020
Skills
- Care Delivery
- Transportation
- ADL support
- Payment Processing
- Customer Assistance
- Written and verbal communication
- Production Reporting
- Issue Resolution
- Positive Attitude
Timeline
Direct Support Professional
Center For Developmentally Disabled
08.2021 - Current
Shift Leader
Spin Pizza
11.2019 - 02.2021
Cashier
HyVee Foods
11.2019 - 03.2020
High School Diploma -
Cristo Rey Kansas City
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