Jaqueissy Pena
Port Saint Lucie,USA
Summary
Administrative professional with over 5 years of experience supporting daily operations and coordinating team efforts in structured, people-focused environments. Skilled in scheduling, communication, and workflow coordination, with a strong ability to adapt to changing demands. Recognized for organization, reliability, and collaborative support that helps teams operate smoothly and meet organizational goals.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Drywall Finisher - Lead/Supervisor
JMP Cleaning Services LLC
Port Saint Lucie, FL
10.2023 - Current
- Serve as a primary point of contact for clients, supervisors, and team members, ensuring clear communication and follow-through
- Supervise and supported a 5-member team, balancing workflow coordination with quality and safety compliance
- Coordinate project schedules, timelines, and daily priorities across multiple concurrent job sites
- Track materials, tools, and key project details to support smooth operations and team readiness
Culinary Services Specialist
Blanchfield Army Community Hospital
Fort Campbell, KY
04.2023 - 09.2023
- Provided administrative and operational support for daily service coordination in a regulated healthcare environment
- Maintained accurate records and supply tracking within assigned areas to support uninterrupted operations
- Responded to requests from staff and supervisors while ensuring compliance with sanitation and safety policies
- Maintained accurate documentation and responded to staff requests while adhering to healthcare safety, sanitation, and confidentiality standards
Culinary Specialist - Team Leader
U.S. Army
Colorado Springs, CO
06.2019 - 11.2022
- Supported high-volume operations serving 2,000+ personnel daily while maintaining strict documentation and compliance standards
- Optimized inventory tracking and ordering processes using AFMIS and advanced inventory management software, enhancing recordkeeping efficiency and improving inventory accuracy
- Enhanced team collaboration by training staff on procedures, safety protocols, and documentation requirements, effectively managing logs to streamline operational processes
- Administered sensitive operational information with discretion and professionalism
Education
Bachelor's Degree - Business Administration
American Public University System (APUS)
Charles Town, WV05.2026
Skills
- Administrative Support and Office Coordination
- Records Management and Documentation Control
- Scheduling and Calendar Coordination
- Data Entry and Intake Documentation
- Healthcare Operations Support
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Service and Professional Communication
- Bilingual: English and Spanish (Advanced)
Certification
- Management Communications (APUS)
- Effective Business Communication (APUS)
- Human Resource Fundamentals (APUS)
- Organizational Behavior (APUS)
- Law and Ethics in the Business Environment (APUS)
- Budget Development and Execution (APUS)
- Operations Research (APUS)
- Leadership Development Course (U.S. Army)
- Inventory & Cost Control Training (U.S. Army)
Timeline
Drywall Finisher - Lead/Supervisor
JMP Cleaning Services LLC
10.2023 - Current
Culinary Services Specialist
Blanchfield Army Community Hospital
04.2023 - 09.2023
Culinary Specialist - Team Leader
U.S. Army
06.2019 - 11.2022
Bachelor's Degree - Business Administration
American Public University System (APUS)