JAQUELIN DOWELL
Orlando
Summary
Sales professional with proven track record in driving revenue growth and customer satisfaction. Strong ability to collaborate with teams and adapt to changing market needs. Expertise in client relationship management, negotiation, and strategic planning. Reliable and focused on delivering impactful results.
Overview
11
11
years of professional experience
Work History
Sales Advisor
Longchamp USA
05.2021 - Current
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Collaborated with team members to achieve monthly sales goals and improve overall performance.
- Maintained current knowledge of applicable sales and product changes in order to provide best possible service for all customer needs.
Sales Associate
Saks OFF 5TH
05.2014 - 01.2021
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Specialist
Dillard's
12.2015 - 08.2019
- Developed a comprehensive understanding of product offerings and effectively communicated this knowledge to potential buyers, helping them make informed decisions.
- Provided accurate information about promotions, customer programs, and products, helping drive high customer retention.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Collaborated closely with fellow associates on joint projects or tasks to provide seamless service experiences for clientele.
- Exceeded monthly sales targets through effective upselling techniques and consistent follow-ups with clients.
Education
No Degree - Psicologia
Universidad De Lima
Lima, Peru12.2014
Skills
- Sales experience
- Customer service experience
- Persuasion techniques
- Fluent english and spanish
- Closing sales
- Exceeds sales goals
- Multitasking
- Customer Satisfaction
Timeline
Sales Advisor
Longchamp USA
05.2021 - Current
Sales Specialist
Dillard's
12.2015 - 08.2019
Sales Associate
Saks OFF 5TH
05.2014 - 01.2021
No Degree - Psicologia
Universidad De Lima
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