Jaquelin Duenez

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

• Performed statistical, qualitative, and quantitative analysis.
• Scheduled appointments with test subjects over phone and through email.
• Maintained up-to-date records of research activities and results for future reference.
• Utilized advanced analytical software to analyze data sets. (Qualtrix)
• Collected research data through experimentation, surveys and leading focus groups.

• Responded to inquiries from callers seeking information.
• Provided clerical support, addressing routine, and special requirements.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
• Screened visitors and issued badges to maintain safety and security.
• Completed clerical tasks such as filing, copying, and distributing mail.
• Organized events and meetings to maximize capacity and keep event venues running smoothly.

• Resolved concerns with products or services to help with retention and drive sales.
• Boosted sales revenue by skillfully promoting diverse service options.
• Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
• Responded to customer calls and emails to answer questions about products and services.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
• Resolved customer complaints promptly and professionally to maintain positive reputation.
• Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.

• Greeted incoming office visitors, answered questions, and directed individuals to office locations.
• Interacted with customers by phone, email, or in-person to provide information.
• Helped with administrative support by managing incoming calls, coordinating files, and sorting mail.
• Assisted in planning and running special events such as orientations, conferences and fundraisers.
• Developed and maintained organized filing system for student records and documents.

• Assisted in planning and running special events such as orientations, conferences and fundraisers.
• Developed and maintained organized filing system for student records and documents.
• Created and maintained databases to store student information.
• Processed student applications and other paperwork in timely manner.
• Assisted with onboarding of new employees.
• Input data into spreadsheets and databases.
• Monitored and tracked budgets and expenses.

Design and customize entertainment programs tailored to different age groups and event themes.

Engage children through lively and age-appropriate games, activities, and performances.

Maintain a safe and controlled environment during activities and performances.

• Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
• Organized and stocked merchandise to keep necessary levels for sales demand.

• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Explained menu items and suggested appropriate options for food allergy concerns.
• Managing a group of 3 people or more