Jaquelin Garcia Yepez
Oakdale,CA
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
2
2
years of professional experience
Work History
Barista
Starbucks
04.2022 - 09.2022
- Maintained clean and organized workspace for optimal productivity and safety.
- Promoted welcoming atmosphere by greeting customers with friendly demeanor and promptly addressing their needs.
- Cleaned counters, machines, utensils, and seating areas daily.
- Contributed to positive team environment through effective communication and collaboration with colleagues.
- Was able to work on 2 drinks at once.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Educated customers on coffee offerings, promoting upselling opportunities and enhancing their overall experience.
Shift Manager
Taco Bell
03.2021 - 02.2022
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
- Worked 40+ hours a week.
Education
High School Diploma -
Oakdale High School
Oakdale, CA05.2022
Skills
- Team Leadership
- Time Management
- Verbal and written communication
- Complex Problem-Solving
Timeline
Barista
Starbucks
04.2022 - 09.2022
Shift Manager
Taco Bell
03.2021 - 02.2022
High School Diploma -
Oakdale High School