Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaquelin D. Barahona

Mt. Jackson,VA

Summary

Experience delivering customer service and administrative excellence, including clerical support, and public interaction. Maintains a professional appearance and demeanor, and expertly completes assigned tasks with a focus on quality. Honest professional providing exemplary care and compassion to adolescents experiencing life disruptions.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Rocktown Kitchen
Harrisonburg, Virginia
06.2025 - Current
  • Manage multiple tables simultaneously, while maintaining high service standards.
  • Serve food and beverages promptly, with focused attention to customer needs.
  • I work with the POS system to place orders.
  • Bussed and reset tables to keep the dining room and work areas clean.
  • Set a positive tone for the entire dining experience as the first point of contact for incoming guests.

Supervisor

Italian Touch
12.2023 - 05.2025
  • Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
  • Improved customer satisfaction with timely responses to inquiries, addressing concerns, and finding effective solutions.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Trained new employees on cashier duties and best practices, improving overall staff performance.
  • Performed clerical, accounting, and bookkeeping duties to process participation fees, and reconcile cash receipts daily.

Community Based Support Specialist

Connected Communities INC
11.2022 - 11.2023
  • Supported clients in developing goals, social skills, improving individual wellness, and productivity.
  • Write notes for sessions, and create treatment plans and monthlies.
  • Promoted a safe space by consistently enforcing rules, while empathizing with each client's struggles.
  • Work cooperatively with family, school, community, and referral sources.
  • Developed a strong rapport with youths, fostering open communication and trust for effective counseling sessions.

Receptionist

Winchester Community Mental Health Center
03.2022 - 08.2022
  • Client and department support services, including confirming and rescheduling appointments.
  • Sort & File documents as needed
  • Checking the client's vitals.
  • Department tasks include performing cleaning duties, creating binders, and researching client information for reports.

Education

Bachelors of Social Work - Sociology

Old Dominion University
Norfolk, VA
12.2025

Associates - Human services, Arts and science

Laurel Ridge Community College
Middletown, Va
08.2023

High School Diploma -

Stonewall Jackson High School
Quicksburg, VA
05.2020

Skills

  • Customer Service
  • Training and
  • Leadership
  • Volunteer service-
  • SPCA
  • Problem-Solving Skills
  • Reliable and consistent
  • Spanish
  • English

Certification

ASSIST Suicide Training

Timeline

Server

Rocktown Kitchen
06.2025 - Current

Supervisor

Italian Touch
12.2023 - 05.2025

Community Based Support Specialist

Connected Communities INC
11.2022 - 11.2023

Receptionist

Winchester Community Mental Health Center
03.2022 - 08.2022

Bachelors of Social Work - Sociology

Old Dominion University

Associates - Human services, Arts and science

Laurel Ridge Community College

High School Diploma -

Stonewall Jackson High School

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