JAQUELINE CAMARENA
Carpentersville
Summary
Skilled Quality Assistant Manager with valuable experience in overseeing quality control processes, ensuring compliance with industry standards, and leading teams to meet company objectives. Strengths include strong analytical skills, problem-solving abilities, and effective communication. Previous roles have seen significant improvements in operational efficiency and product quality due to diligent management and innovative process improvement strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Quality Assistant Manager
Hearthside Food Solutions
Romeoville
10.2021 - Current
- Direct Supervision of (15) fifteen quality members ensuring HACCP requirements and specifications were sustained including FDA requirements
- Lead GFSI initiatives and serve as back up the QA/Sr.QA Manager for all things FSQA related
- Ensure preparation & compliance of all Quality Systems material & information utilized in audits
- Assist and/or lead audits with companies, agencies, and auditors for the site team
- Generate, review, and close incident reports related to FSQA
- Mentor QA team to help build contingency plans
- Conduct QA team performance reviews
- Oversee Document / Record Control programs as they pertain to FSQA
- Support QA Manager and commercialization teams with integrating customer and compliance requirements into internal specifications
- Actively participate in the Hearthside Production System Activities Drumbeat, Weekly KPIs, Tiered Auditing, and backup to the Quality Dashboard completion
- Participate in sensory and/or product evaluation tests as required by site
- Work closely with the Sanitation Supervisor activities including the verification of MSS, PEM, non-PEM swabbing, and pre-operational inspection
- Coordinate QA and Production trainings related to FSQA requirements and initiatives
- Oversee off-shift training, performance verification, and plant-based meeting participation
- Knowledge and experience with SAP/ GFSI - ARP systems
- Lead RCA / CAPA meetings to mitigate and identify any facility misses
- Perform & maintain risk assessments for new materials coming into the facility
- Execute and lead RCA-CAPAs in accordance with corporate and site policies
- Investigate consumer complaints and monitor corrective action effectiveness
- Maintain and monitor the Quality Notifications (QN) or (appendix-m)
- Skilled in internal Auditing
- Influence Quality Culture Behaviors, Procedures, Standard Work generation, and OPL generation
Quality Assurance Supervisor
Hearthside Food Solutions
Romeoville
10.2021 - 02.2023
- Direct Supervisor of 5 Quality Assurance Techs and 15 Sanitation Techs
- Performed and documented Hazard Analysis Critical Control Points (HACCP) in a USDA and FDA dual jurisdiction facility
- Worked directly with USDA inspectors for policies & procedures in Ready to Eat (RTE) processes
- Processes included record review and direct observation in addition to other various prerequisite programs such as validating receiving requirements for incoming shipments including Certificate of Analysis (COA), acquired directly with various chemical sand listeria programs not limited to lead internal / external audits
- Ensured Root Cause Analysis investigations were in compliance, and were an essential component of corrective and preventive actions
- Prevented non-conformance complaints, CAPA, or internal auditory complaints (ISO 13485)
- Exposure to GFSI standards (FSSC 22000, SQF, BRC) (Quality Standard ISO9001)
- Ensured finish goods aligned with customer specifications and implicated already created SOPs and futuristic factors SOPs to implement safety conduct in the facility
- Identified continuous improvement processes for procedures to ensure quality of finished goods
- Conducted daily GMP processes and audits for downstream violations
Quality Manager II
Giovanni Rana Meals Solution LLC
Bartlett
01.2020 - 10.2021
- Ensured customers specifications on RTE, Raw, and Heat-Treated products in a USDA / FDA dual jurisdiction facility
- Verified HACCP requirements including lethality (Cooking) and stabilization (Chilling) requirements per federal guidelines
- Developed, implemented, and monitored Daily Food Safety procedures for hourly employees
- Met with vendors to ensure incoming shipments adhered to finished goods specifications
- Performed Quality Audits as required by customer specifications in various products
- Responsible for developing, leading, and managing the QA Roadmap for the organization (domestically and internationally)
- Roadmap focused on product and process reliability and consistency for all core processes
- ISO Certification and assurance of regular compliance
- Applied APQP process for all new product launches to ensure 'Flawless Launches' of new products / processes
- Delivered quality continuous improvement using KPIs to drive improvement initiative and reduce and repeat issues
- Lead corrective / preventative action process using structured problem-solving tools such as Lean Six Sigma, 5-Why Analysis, Cause & Effect Diagrams, Process Mapping and Error Proofing, and 8D Root Cause Analysis
- Cross-trained and developed employees by leading and/or requesting formal and informal training
- Created an environment that encourages employee input and continuous improvement
- Ensured a safe and healthful work environment at all times
- Developed and analyzed statistical data and product specifications to determine present standards and establish proposed quality and reliability expectancy of finished product
- Formulated and maintained Quality Assurance objectives complementary to corporate policies and goals
- Created, implemented, and managed Quality Control Plans to ensure compliance and product/process consistency and reliability
- Interpreted Quality Assurance philosophy to key personnel in organization
- Coordinated objectives with production procedures in cooperation with other BU managers to maximize product reliability and minimize costs
- Provided Quality Assurance activity for product throughout production cycle
- Applied Total Quality Management (TQM) tools and approaches to analytical and reporting processes within each department
- Directed workers to be engaged in product and process auditing and testing activities to ensure continuous control over materials, facilities, and products
- Worked with vendors to ensure quality of all purchased parts for company use
- Worked closely with Procurement team to develop and manage the Vendor Management Process
- Designed and implemented quality control training programs to key personnel in conjunction with managers
Quality Area Lead
Giovanni Rana Meals Solution LLC
Bartlett
04.2018 - 12.2019
- Direct Supervision of (5) direct supervisor quality members ensuring HACCP requirements and specifications were sustained including USDA and FDA requirements
- Verified warehouse incoming shipment procedures to meet customer specifications
- Knowledge of ingredient hazards in accordance with FSMA, Intentional Adulteration Risk Assessments, and Food Defense
- Knowledge and experience with SAP
- Advanced computer skills and knowledge of project management tools
- Maintained harmonious working relations with employees from all departments and management from all levels
- Communicated effectively with all employees and management
- Comfortable with leading difficult decisions
- Flexible, agile, creative, and able to lead by example and be ready to be part of a multidisciplinary departmental team
- Communicated effectively both verbally and in writing
- Managed multiple projects / trackers simultaneously
- Ensured collaborative relationships with industry, trade, other associations, regulatory agencies
- Lead ‘best in class behaviors with focus on safety, quality, and policy focus
- Proficiency in MS Office Suite and SAP Problem solving
- Create hypothesis for a challenge, elaborate on test plans, analyze and interpret results, critical thinking
- RCA-CAPA Tools (5-Why, Fishbone, etc.)
Education
Masters of Science -
DePaul University
Chicago, IL01.2027
Associate in Science - Biochemistry
College of DuPage
Chicago, IL08.2024
Skills
- Team building
- HACCP compliance
- Regulatory compliance
- Root cause analysis
- Document control
- Project management
- Microsoft office
- PPE use
- Quality audits
Certification
- HACCP Certification
- Lean Six Sigma Certification
- PCQI Certification
Education Certifications
- DePaul University, Chicago, IL, Masters of Science, 2027
- College of DuPage, Chicago, IL, Associate in Science and Biochemistry, 08/01/24
Timeline
Quality Assistant Manager
Hearthside Food Solutions
10.2021 - Current
Quality Assurance Supervisor
Hearthside Food Solutions
10.2021 - 02.2023
Quality Manager II
Giovanni Rana Meals Solution LLC
01.2020 - 10.2021
Quality Area Lead
Giovanni Rana Meals Solution LLC
04.2018 - 12.2019
Masters of Science -
DePaul University
Associate in Science - Biochemistry
College of DuPage