Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaqueline Cervantes

Newark,CA

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

25
25
years of professional experience

Work History

Assistant Property Supervisor

Koenig Residence
Atherton, California
04.2019 - Current
  • Delegated tasks to maintenance staff to enhance operational efficiency.
  • Conducted inventory and restocked household supplies as necessary.
  • Scheduled regular maintenance to ensure optimal home care standards.
  • Managed all pet care needs, ensuring well-being and safety.
  • Coordinated with vendors for landscaping, HVAC, electrical, and plumbing services.

Administrative Specialist

Silver Creek Physical Therapy
Newark, California
03.2010 - 09.2017
  • Served as a liaison between departments within the organization to ensure efficient communication between all parties involved in a project.
  • Processed incoming mail on a daily basis; sorted mail into appropriate categories for distribution or filing purposes.
  • Performed data entry tasks in an accurate and timely manner.
  • Provided administrative support to department staff, including scheduling appointments and organizing meetings.
  • Greeted visitors to the office, answered phone calls, and directed inquiries appropriately.
  • Maintained contact lists of vendors, customers and other stakeholders as required by the organization's policies.
  • Monitored inventory levels of office supplies and ordered replenishments when necessary.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Provided assistance with onboarding new employees; ensured that all paperwork was completed properly and filed accurately.
  • Trained new employees.

Clinical Assistant IV

Stanford Hospital
Palo Alto, California
02.2001 - 04.2008
  • Answered phones and responded to inquiries from patients or family members.
  • Prepared documents for insurance companies regarding payment for services rendered.
  • Assisted in scheduling appointments for patients in a timely manner.
  • Contacted pharmacies to submit and refill patients' prescriptions.
  • Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
  • Collected forms, copied insurance cards and coordinated patient information for billing and insurance processing.
  • Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
  • Participated in team meetings to improve workflows and contribute to improving patient population outcomes.

Education

High School Diploma -

Sequoia High School
Redwood City, CA
06-1996

Skills

  • Property management
  • Vendor coordination
  • Inventory oversight
  • Team delegation
  • Communication skills
  • Problem solving
  • Time management
  • Collaboration
  • Appointment scheduling
  • Clerical support
  • Data entry
  • Confidential document control

Languages

Spanish
Professional

Timeline

Assistant Property Supervisor

Koenig Residence
04.2019 - Current

Administrative Specialist

Silver Creek Physical Therapy
03.2010 - 09.2017

Clinical Assistant IV

Stanford Hospital
02.2001 - 04.2008

High School Diploma -

Sequoia High School

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