Jaqueline Estrada
San Elizario
Summary
Developed leadership and team management skills in fast-paced, on-site environment. Expertise in coordinating tasks, ensuring safety compliance, and driving team productivity. Seeking to transition into new field, leveraging strong organizational and problem-solving abilities to contribute effectively.
Overview
4
4
years of professional experience
Work History
Onsite Supervisor
Workforce Enterprises Staffing Agency
10.2024 - Current
- Increased teamwork efficiency by creating cross-functional collaborations among various departments involved in the projects.
- Maintained a safe work environment by enforcing strict adherence to safety protocols among all staff members on site.
- Established strong relationships with clients, keeping them informed of project status and addressing concerns proactively.
- Prepared a package for every new hire with (W4, I9, E-Verify, background check, drug test form, direct deposit form, etc.)
- Maintains records, logs, and schedules; prepares clear, concise, and accurate reports as required.
- Researched and identified discrepancies, system corrections, and provided documentation to client.
- Process payroll on a weekly basis for a headcount of 60 employees.
Onsite Coordinator
Onin Staffing
04.2023 - 12.2023
- Prepared a package for every new hire with (W4, I9, E-Verify, background check, drug test form, direct deposit form, etc.)
- Maintains records, logs, and schedules; prepares clear, concise, and accurate reports as required
- Responsible for the day-to-day operations, including recruiting new employees, review attendance, processing termination paperwork, etc
- Maintained good working relationships and communication with co-workers and with upper management
- Researched and identified discrepancies, system corrections, and provided documentation to client
- Handled a headcount of 60-70 employees
- Coordinate HR projects (meetings, training, surveys, exit interviews, etc.)
Staffing Recruiter
Onin Staffing
09.2022 - 04.2023
- Answered calls and provided customers with accurate information and provided excellent customer service
- Investigated billing/invoices discrepancies and implemented effective solutions to resolve concerns and prevent future problems
- Organized regular meetings with operation and division managers to facilitate communications with clients and boost payments process
- Sourced resumes to select the best-qualified candidates and interviewed candidates to better assess qualifications and ascertain personality, personal character, and work ethic
- Formulate and post job openings on platforms such as Indeed
- Conduct interviews and gather documentation from applicants to help employers make final decisions
Customs Brokers - Clerk
Arias Logistics
02.2022 - 09.2022
- Input data correctly with a great level of detail into ACE Suite for CBP approval
- Have international trade knowledge, accuracy, fast thinking, teamwork, and detail orientation
- Inputting and transmitting shipper export declaration
- Follow up with Haz-Mat
- Organize and scan all documents into Ace Suite so they may be easily identified
- Manage organization of documentation and customs clearance
- Manage release of cargo to private clients and forwarding companies
- Enforce safety procedures and regulations
- Worked closely with DOT, Port Authority, TSA, FDA with training, orientation, drug screening and background checks
Call Center - Customer Service
GC Services
07.2021 - 02.2022
- Answer calls and provide the best service for the customer while I wrote down all actions taken on the call
- Maintained a clean and well-organized area
- Discussing billing issues and offer possible solutions
- Provides accurate information and verified details
Receptionist - Insurance Agent
Palms Mexico Insurance
09.2020 - 05.2021
- Presenting and selling insurance solutions to individuals throughout Texas
- Exceeding client’s expectations by answering questions and concerns about their insurance
- Send reminders of premium payments and notify customers of any rate change
- Filing forms, sending them to the agencies, and filing them
Education
Business information management I & II
El Paso Community College
High School Diploma - undefined
Ysleta High School
06.2019
Skills
- Dependable on any given assignment
- Great time management skills, conscious of deadlines
- Trustworthiness and great communication
- Can type at a fast speed on computer and calculator
- Friendly and maintains a positive attitude
Skilled with any type of documentation such as Microsoft Excel, PowerPoint, Word, Microsoft Office, Microsoft Outlook
- Well-organized and efficient
- Skilled in computer systems and software
- Excellent Customer Service
- Site inspection
- Environmental awareness
- Remote support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Onsite Supervisor
Workforce Enterprises Staffing Agency
10.2024 - Current
Onsite Coordinator
Onin Staffing
04.2023 - 12.2023
Staffing Recruiter
Onin Staffing
09.2022 - 04.2023
Customs Brokers - Clerk
Arias Logistics
02.2022 - 09.2022
Call Center - Customer Service
GC Services
07.2021 - 02.2022
Receptionist - Insurance Agent
Palms Mexico Insurance
09.2020 - 05.2021
High School Diploma - undefined
Ysleta High School
Business information management I & II
El Paso Community College
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