Jaqueline Hernandez
Brownsville,TX
Summary
I'm Jaqueline Hernandez, I'm 23 years old and my most recent job was as a Teacher's assistant at Southwest key programs Casa la Esperanza, previously I was working as a Youth care worker in second shift, I have experience in customer service, problem solving and with the care of young people during their development and stay in the shelter; My goal is to grow in this company and further develop my skills in caring for young people. I am a competitive, responsible, creative, efficient person, with the ability to work under pressure and learn quickly.
Overview
5
5
years of professional experience
Work History
Balloon Artist
Confetti Party Decoration
Brownsville, TX
01.2023 - Current
- Inflated balloons with a hand pump or electric air compressor.
- Developed creative solutions for complex design challenges utilizing advanced balloon artistry techniques.
- Organized balloons in various colors and sizes according to customer requests.
- Created balloon sculptures and decorations for birthday parties, weddings, corporate events, and other special occasions.
Teacher's Assistant
Southwest key programs - Casa la esperanza
Brownsville, TX
08.2023 - 10.2023
- Prepared lesson materials, bulletin board displays, exhibits and demonstrations to assist teachers in classroom preparation.
- Conducted special assessments and tutoring sessions to support individual student needs.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Monitored students in class, hallways and cafeteria to enforce school rules.
- Supported teachers by preparing materials, setting up equipment, and organizing supplies.
- Provided individualized assistance to students with special needs in the classroom.
- Coordinated daily tasks between teachers and other staff members.
Youth Care Worker
Southwest key programs- casa la Esperanza
Brownsville, TX
10.2021 - 08.2022
- Oversee daily routines of youth in placement and deliver services related to basic human needs
- Supervise youth recreational activities
- Document child progress, reporting extreme changes in behavior
- Report incidents that negatively affect child safety
- Maintain cleanliness of youth facilities and rooms
- Encourage completion of daily chores and personal hygiene practices.
Retail Sales Associate
Ross Dress for Less
Brownsville, TX
02.2019 - 03.2022
- Help customers by answering questions and locating merchandise
- Keep calm and applied strong problem-solving and interpersonal skills to resolve conflicts
- Restock shelves, racks and bins with latest merchandise and changed signage to promote special items
- Initial friendly conversation with customers to determine level of assistance required
- Follow company policies, rules and procedures to promote company goals and maintain safety
- Monitor sales floor to identify customers in need of assistance and merchandise requiring replenishment
- Process merchandise returns and exchanges for customers to refund payments, trade items and offer store credit
- Greet each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
Brand Promoter
Agua Dental Dentist
Brownsville, TX
08.2020 - 10.2020
- Promote positive company image through superior customer service experiences
- Build relationships and personalize future client development opportunities by collecting customer data.
Education
High School Diploma -
Preparatoria Ricardo Flores Magon
Skills
- Communication Skills
- Able to work under pressure
- Flexitime
- Responsibility
- Efficiency
- Progress Reporting
- Creative
- Positive attitude to work
Training
Adult And Pediatric First Aid/CPR/AED, 07/01/18 CPI, Training
Languages
Spanish
Native/ Bilingual
English
Limited
Timeline
Teacher's Assistant
Southwest key programs - Casa la esperanza
08.2023 - 10.2023
Balloon Artist
Confetti Party Decoration
01.2023 - Current
Youth Care Worker
Southwest key programs- casa la Esperanza
10.2021 - 08.2022
Brand Promoter
Agua Dental Dentist
08.2020 - 10.2020
Retail Sales Associate
Ross Dress for Less
02.2019 - 03.2022
High School Diploma -
Preparatoria Ricardo Flores Magon
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