Jaqueline Juarez
Oxnard,CA
Summary
Highly motivated female Sales Associate with great customer service and sales experience. Outgoing sales professional, improving buying experience and elevating company profile with targeted promotions. Consistently recognized for sales performance and excellence in customer service. Not to mention Hardworking and passionate with strong organizational skills.
Overview
6
6
years of professional experience
Work History
Food Delivery Driver
Door Dash
02.2019 - Current
- Enhanced customer satisfaction by delivering orders promptly and accurately.
- Navigated efficiently through various routes for timely food deliveries.
- Maintained vehicle cleanliness and functionality, ensuring a positive customer experience.
- Increased repeat business by providing friendly and professional service to customers.
- Managed multiple deliveries simultaneously, maximizing efficiency and productivity.
- Recorded detailed notes on special delivery instructions or requests from customers, ensuring personalized service.
- Maintained a high level of professionalism throughout interactions with both restaurant staff members and customers.
- Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
- Verified orders prior to completing deliveries to avoid customer complaints.
- Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
- Kept delivery vehicle clean and neat to maintain company's professional reputation.
- Addressed issues and resolved customer complaints to establish trust and reliability.
- Operated delivery vehicles safely and efficiently.
- Used excellent listening and problem-solving skills to work with customers and quickly resolve concerns.
- Maintained positive relationships with customers to promote continued business opportunities.
Cashier
Shell Gas Station
06.2018 - 12.2020
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Handled multiple payment methods securely, minimizing potential losses.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Helped customers complete purchases, locate items, and join reward programs.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
Sales Associate
Forever 21
06.2018 - 11.2019
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Engaged with potential customers and highlighlited the benefits of our product offerings.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Answered customer questions about products and services, helped locate merchandise.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Education
Oxnard College
Oxnard, CA06.2025
High School Diploma -
Oxnard High School
06.2014
Skills
- Customer Communication
- Promotional Support
- Customer Service
- Time Management
- Money Handling
- Problem-Solving
- Friendly
- Team Work
- Organization
- Creative
- Responsibility
- Foreign Language- Spanish
Timeline
Food Delivery Driver
Door Dash
02.2019 - Current
Cashier
Shell Gas Station
06.2018 - 12.2020
Sales Associate
Forever 21
06.2018 - 11.2019
Oxnard College
High School Diploma -
Oxnard High School