Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Jaqueline Maldonado Velez

Kissimmee,FL

Summary


Dynamic individual with hands-on experience in management in customer services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.

Overview

19
19
years of professional experience

Work History

Kitchen Manager

SLA Management
09.2024 - Current
  • Managed daily kitchen operations, ensuring compliance with safety and sanitation standards.
  • Oversaw inventory management, streamlining ordering processes to reduce food waste.
  • Trained staff on cooking techniques and equipment usage to enhance culinary skills.
  • Collaborated with vendors to source quality ingredients, maintaining high food standards.
  • Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
  • Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
  • Consistently met or exceeded local health department inspection requirements through diligent adherence to safety protocols and maintaining thorough documentation records.
  • Enhanced customer satisfaction with attentiveness to dietary restrictions and allergen concerns in menu offerings.
  • Developed kitchen staff through training, disciplinary action, and performance reviews.



DSD Receiver

Walmart
04.2014 - 08.2024
  • Received and processed incoming merchandise shipments efficiently.
  • Verified product counts against shipping documents for accuracy.
  • Maintained organized inventory storage, ensuring quick access to products.
  • Operated warehouse equipment safely, adhering to company protocols.
  • Inspected received goods for quality assurance and compliance standards.
  • Assisted in training new staff on receiving procedures and safety practices.
  • Documented discrepancies and reported issues to management promptly.
  • Resolved vendor errors with receiving policies to eliminate excessive inventory.
  • Maintained strong vendor relationships through professional communication and timely resolution of issues.
  • Processed reclaims and returns to vendors and warehouse for credit.
  • Checked EDI invoices to resolve outstanding invoices.
  • Verified accuracy of DSD plan-o-grams and implemented weekly store merchandising notes.
  • Upheld safety standards within the warehouse, minimizing accidents and ensuring compliance with OSHA regulations.
  • Followed food safety and workplace safety guidelines for job functions.
  • Protected company assets through accurate receipt and return of DSD product.
  • Maintained accurate documentation of received items, including receipts, invoices, and purchase orders.
  • Efficiently managed time-sensitive tasks such as perishable item handling for reduced spoilage rates while adhering to health guidelines in storage conditions.
  • Demonstrated adaptability when facing unexpected challenges or changes in shipment schedules while still meeting deadlines consistently throughout employment tenure as a DSD Receiver.
  • Provided fast, friendly and accurate customer service to create positive shopping experience.
  • Performed routine equipment inspections, ensuring proper functionality and identifying potential maintenance needs to prevent operational downtime.
  • Processed daily and weekly DSD tickets to file invoices.
  • Entered DSD invoices into inventory system for prompt record keeping.
  • Tracked product for DSD vendors to verify invoices.
  • Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Processed invoices and order forms for goods received and shipped for proof of transactions.


Accounting Associate

Walmart
06.2006 - 03.2014
  • Prepared financial statements and reports, ensuring compliance with regulatory standards and accuracy.
  • Reconciled bank statements and balance sheets, identifying discrepancies for resolution.
  • Conducted audits of financial records to verify accuracy and adherence to internal controls.
  • Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
  • Prevented potential fraud by implementing effective internal controls and regularly reviewing transactional data for unusual activity or inconsistencies.
  • Provided exceptional customer service while addressing client inquiries regarding their financial matters in a timely manner.
  • Oversaw documentation and reporting of expenses, sales and other transactions.
  • Increased financial transparency by creating detailed monthly and quarterly financial reports for management review.
  • Handled day-to-day accounting processes to drive financial accuracy.
  • Supported management by processing invoices and documents with consistent on-time delivery.
  • Recorded deposits, reconciled monthly bank accounts and tracked expenses.
  • Reconciled company bank, credit card and line of credit accounts, investigating, and resolving discrepancies to keep accounts audit-ready.
  • Entered figures using 10-key calculator to compute data quickly.

Education

BBA - Business Administration And Management

Interamerican University of Puerto Rico
Barranquitas, PR
06-1999

Skills

  • Multitasking and organization
  • Customer service
  • Inventory management
  • Attention to detail
  • Operations management
  • Policy and procedure enforcement
  • Verbal and written communication
  • Vendor relationship management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Kitchen Manager

SLA Management
09.2024 - Current

DSD Receiver

Walmart
04.2014 - 08.2024

Accounting Associate

Walmart
06.2006 - 03.2014

BBA - Business Administration And Management

Interamerican University of Puerto Rico

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