Summary
Overview
Work History
Education
Skills
Languages
Timeline
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JAQUELINE MENDEZ

Greenfield,CA

Summary

Certified Medical Assistant with background working in fast-paced healthcare environments. Demonstrated strengths include clinical procedures, patient education, and administrative tasks. Well-versed in medical terminology, electronic health records, and HIPAA regulations. Previous work has consistently resulted in improved patient care through effective communication and procedural efficiency.

Overview

2
2
years of professional experience

Work History

Certified Medical Assistant

Monterey Bay GI Consultants
Monterey, California
06.2024 - Current
  • Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
  • Contributed to office operations by triaging patients by severity of medical complaint.
  • Conducted in-house procedures such as breath tests, genetic testing, fibroscan, capsule endoscopies, etc.
  • Facilitated the creation of electronic prescriptions, imaging orders, and referrals in accordance with physicians' directives.
  • Improved patient care readiness through regular restocking of examination rooms.
  • Ensured precise chart maintenance through effective management of various EMR systems.
  • Maintained strict adherence to HIPAA and OSHA guidelines, supporting a compliant healthcare environment.

Administrative/Clerical Support

Monterey Endoscopy Center
08.2023 - 01.2024
  • Confirmed procedure appointments by contacting patients and communicated check-in times for day of procedures.
  • Updated patient demographics, medication lists, and processed e-fax prescriptions using EMR system.
  • Rescheduled or cancelled appointments according to patient needs and availability.
  • Ensured comprehensive knowledge of preparation instructions for colonoscopies, endoscopies, and sigmoidoscopies.
  • Directed calls effectively using multi-line phone system, ensuring timely message delivery to clinical staff.

Education

CERTIFICATE - Certified Medical Assistant

CALREGIONAL
05-2024

LICENSE - Esthetics

CALIFORNIA COSMETOLOGY ACADEMY
06.2021

DIPLOMA - General Studies

GONZALES HIGH
06.2018

Skills

  • Patient triage
  • Electronic medical records
  • Team collaboration
  • Multitasking and organization
  • Appointment scheduling
  • Vital signs measurement

Languages

Spanish
Professional
English
Professional

Timeline

Certified Medical Assistant

Monterey Bay GI Consultants
06.2024 - Current

Administrative/Clerical Support

Monterey Endoscopy Center
08.2023 - 01.2024

CERTIFICATE - Certified Medical Assistant

CALREGIONAL

LICENSE - Esthetics

CALIFORNIA COSMETOLOGY ACADEMY

DIPLOMA - General Studies

GONZALES HIGH

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