Jaqueline Mendoza
Dynamic and results-driven professional with experience at Hotel San Martín, excelling in cleaning and organization. Proven ability to manage inventory and maintain high standards of cleanliness while delivering exceptional customer service. Strong teamwork and time management skills, consistently meeting deadlines during peak seasons. Capable of lifting heavy loads and maintaining a fast-paced work environment.
Work History
Restaurant
1 Year 6 MonthsI served customers in a high-volume environment, taking orders, stocking drinks and delivering food quickly and accurately.
I ran cash register and point of sale terminal: cash/card collections, cash cuts and closure without missing.
I kept work areas clean and organized: floor and cellar cleaning.
I loaded and organized inventory: soda boxes, water bottles and dry product up to 40 lbs.
I worked as a team during peak hours and weekends, prioritizing tasks under pressure and supporting the kitchen and bar.
I solved customer questions ensuring a positive experience and promoting additional sales.
Hotel San Martín
4 Years 9 MonthsI cleaned and prepared 15-18 rooms per shift following quality standards and hotel checklists.
I performed deep cleaning: change of bed linen, disinfection of bathrooms, vacuuming, mopping and replacement of amenities.
I inspected rooms to report damage, forgotten objects and maintenance needs.
I organized a cleaning cart and controlled the inventory of whites, chemicals and supplies.
I lifted and transported loads of up to 30 lbs: bed linen, towels and cleaning products.
I worked independently and as a team to meet check-in/check-out times during high season.
I maintained discretion and professionalism when interacting with guests.