Jaqueline Munoz
Apopka,FL
Summary
Proven track record in enhancing customer satisfaction and sales at Bed Bath & Beyond, leveraging strong organizational skills and bilingual proficiency. Excelled in early childhood development and instructional assistance, significantly contributing to academic and emotional growth at Stetson Baptist Christian School. Demonstrates exceptional oral communication and a dependable work ethic, adaptable to flexible schedules.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Bed Bath & Beyond
11.2017 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Childcare Provider
Multiple Families
01.2018 - 05.2021
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Administered first aid when needed, adhering to established protocols to ensure child safety and wellbeing.
- Vacuumed, cleaned up toys and emptied dishwasher to help family members with housekeeping tasks.
- Supported children''s academic success by assisting them with homework assignments when needed.
- Delivered children to after-school activities and sports practices.
Extended Care Teacher
Stetson Baptist Christian School
05.2021 - 08.2023
- Assisted in creating a safe and nurturing classroom environment that promoted emotional well-being and academic growth for all students.
- Developed strong relationships with students, fostering a sense of trust and mutual respect that contributed to academic success.
- Observed and monitored children's play activities to promote healthy, safe environment.
- Redirected inappropriate student behavior and implemented program discipline system to guide proper student behavior.
- Communicated with parents and staff to discuss educational policies and activities and students' learning and behavioral problems.
Kindergarten Paraprofessional
Stetson Baptist Christian School
08.2023 - 05.2024
- Supported lead teacher in managing classroom activities for optimal student engagement and growth.
- Provided one-on-one instruction for struggling students, improving their overall performance in the classroom.
- Prepared instructional materials, including visual aids, hands-on resources, and multimedia tools, to support teaching objectives effectively.
- Implemented positive reinforcement strategies to promote good behavior and foster a supportive learning atmosphere.
- Assisted in monitoring standardized testing procedures while maintaining a calm testing environment for students.
- Assisted in the planning and execution of special events, including parent-teacher conferences, open houses, and school-wide activities.
Education
GED -
Daytona State College
Daytona Beach, FL05.2021
Associate of Arts -
Valencia College
Orlando, FL2026
Skills
- Oral communication
- Early Childhood Development
- Instructional assistance
- Computer Skills
- Strong Work Ethic and Dependable
- Organizational and Planning Skills
- Bilingual (English, Spanish)
- Flexible Work Schedule
Certification
- Child/Infant/Adult First Aid and CPR AED
Issued: 10/16/2023 Exp: 10/16/2025
- Behavior Observation and Screening Certificate
Issued: 07/30/22
- Identifying and Reporting Child Abuse and Neglect Certificate
Issued: 08/28/2021
- Child Growth and Development Certificate
Issued: 08/28/21
- Health, Safety and Nutrition Certificate
Issued: 01/29/2022
- Child Care Facility Rules and Regulations Certification
Issued: 01/29/2022
- Special Needs Appropriate Practices Certification
Issued: 05/07/22
Continuing Education Units (CEUs)
- Emergent Literacy for VPK Instructors 2021 (VPK21) (0.5 hours)
- Fire Safety and Emergency Preparedness (FEP) (0.4 hours)
- Building a Strong Foundation for Emergent Literacy (VIEL21) (0.5 hours)
- Transportation Safety (TRS) (0.2 hours)
- Preschool Appropriate Practices (PSPR) (0.5 hours)
- Understanding Developmentally Appropriate Practices (UDAP) (0.5 hours)
- Language and Vocabulary in the VPK Classroom 2021 (LVPK21) (0.5 hours)
- English Language Learning in the VPK Classroom (VELL) (0.5 hours)
Timeline
Kindergarten Paraprofessional
Stetson Baptist Christian School
08.2023 - 05.2024
Extended Care Teacher
Stetson Baptist Christian School
05.2021 - 08.2023
Childcare Provider
Multiple Families
01.2018 - 05.2021
Sales Associate
Bed Bath & Beyond
11.2017 - 01.2019
GED -
Daytona State College
Associate of Arts -
Valencia College