JAQUELINE PENARARN
Lake Worth
Summary
PROFILE SUMMARY
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Associate
TJ Maxx
11.2022 - Current
- Investigated and resolved issues with misplaced clothing tickets.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Consistently returned clothing to designated locations for easy retrieval.
- Assisted during markdown periods to ensure accurate and timely pricing updates.
- Demonstrated versatility and adaptability by working productively in multiple departments.
- Communicated effectively with a diverse clientele as a fluent speaker of English and Spanish.
- Delivered exceptional customer service, enhancing shopping experiences and building customer loyalty.
- Managed inventory levels, ensuring timely restocking and organization of merchandise displays.
- Trained and mentored new sales associates on store policies and procedures, fostering a collaborative environment.
- Collaborated with management to implement visual merchandising standards that enhanced store appeal and traffic flow.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Fitting Room Associate
Ross Dress for Less
08.2021 - 01.2022
- Performed a wide range of duties to ensure smooth operations and excellent customer service.
- Returned tried-on products to their proper locations, ensuring items were neatly folded or hung and organized by size.
- Maintained attention to merchandise labeling and pricing, verifying correct price tags and signage.
- Utilized bilingual skills in English and Spanish to effectively communicate with a diverse customer base.
- Answered customer questions and provided product information and recommendations.
- Conducted regular fitting room maintenance, clearing out garments and keeping the area tidy and presentable.
- Served as a professional point of contact on the phone, greeting callers and providing requested information.
- Took messages when necessary and efficiently directed calls to the appropriate managers or departments.
Education
High School Diploma -
SOUTH TECH ACADEMY
01.2020
Health Services Management -
PALM BEACH STATE
01.2025
Skills
- Microsoft Office Applications
- Time Management
- Teamwork
- Detail Orientated
- Leadership
- Effective Communication
- Critical Thinking
Certification
Adobe Certified Associate | Virtual Design using Photoshop CC 2015 | May 2019
Languages
English
Spanish
Timeline
Sales Associate
TJ Maxx
11.2022 - Current
Fitting Room Associate
Ross Dress for Less
08.2021 - 01.2022
High School Diploma -
SOUTH TECH ACADEMY
Health Services Management -
PALM BEACH STATE