Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Jaqueline Perez Reyes

Calistoga,CA

Summary

Dedicated [Job Title] with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. Proactive [Job Title] with demonstrated experience providing high-level administrative support to companies. Demonstrates superior communication and problem-solving abilities. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Various Positions

Calistoga Boys & Girls Club
07.2015 - Current
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Used advanced software to prepare documents, reports, and presentations.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Filed paperwork and organized computer-based information.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Handled incoming and outgoing mail, email and faxes.
  • Took notes and dictation at meetings.
  • Wrote reports, executive summaries and newsletters.

Front Desk Receptionist

Baths At Roman Spa
01.2019 - 10.2021
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Answered multi-line phone system and transferred callers to appropriate department or staff member.
  • Collected room deposits, fees, and payments.
  • Trained new team members on company procedures, customer service and issue resolution.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Scheduled office meetings and client appointments for staff teams.
  • Helped office staff prepare reports and presentations for internal or client-related use.

Front Desk Receptionist

The Bergson
05.2017 - 06.2018
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Resolved customer issues quickly and notified supervisor immediately when problems escalated.
  • Collected room deposits, fees, and payments.
  • Completed all tasks in compliance with company policies and procedures.
  • Maintained confidentiality of sensitive data to protect customer and business information.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Resolved customer problems and complaints.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Monitored and screened visitors to verify accessibility to inter-office personnel.

Education

High School Diploma -

Calistoga High School
Calistoga
06.2015

Skills

  • Microsoft PowerPoint
  • Business Development Understanding
  • Customer Relations
  • Active Listening
  • Credit Card Payment Processing
  • Sales Expertise
  • Critical Thinking
  • Delivery Scheduling
  • Customer Service
  • Team Development

Accomplishments

  • Supervised team of [Number] staff members.
  • Collaborated with team of [Number] in the development of [Project name].

Certification

  • CPR Training - Over 7 Years

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Front Desk Receptionist

Baths At Roman Spa
01.2019 - 10.2021

Front Desk Receptionist

The Bergson
05.2017 - 06.2018

Various Positions

Calistoga Boys & Girls Club
07.2015 - Current

High School Diploma -

Calistoga High School

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Jaqueline Perez Reyes