Jaqueline Rodriguez-Cortez
Modesto,CA
Summary
Detail-oriented and knowledgeable bilingual Spanish Certified Medical Assistant skilled at completing &patient-facing & office-based tasks by applying strong multitasking & organizational abilities. Independent worker with over five years of medical experience dedicated to optimal patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Care Coordinator
Anthem| CareMore Health
Modesto, CA
03.2023 - Current
- Educated clients on available resources and services within their communities (transportation & translation services)
- Confirmed & rescheduled appointments for clients with appropriate medical specialists
- Responded promptly to inquiries from patients regarding their care plans
- Actively participated in staff meetings discussing best practices in patient care coordination
- Maintained detailed documentation of services & case notes
- Performed work according to schedule & met deadlines
- Performed & followed up with referrals, diagnostic orders & authorizations
- Maintained open communication by presenting regular updated on project status to leaders
Medical Assistant II
Anthem| CareMore Health
Modesto, CA
06.2021 - 03.2023
- Assisted physicians with patient care by taking vital signs, patient histories, reviewing medications and preparing patients for routine checks & examinations
- Performed appropriate office procedures for disease management (ex: ABI, Monofilament, EKG, Spirometry, Nail trims etc...)
- Worked with healthcare teams to assess patients, manage wounds and monitor healing (diabetic ulcers, trauma-related wounds pressure ulcers, non-healing surgical wounds etc...)
- Collect lab specimens & verify appropriate lab couriers picked up specimens (venipuncture, capillary puncture & urinalysis)
- Sanitized, restocked & organized exam rooms along with medical equipment along with monitoring supply stock
- Performed & followed up with referrals, authorizations, diagnostic orders & prescriptions as needed by provider
- Answered phones, monitor incoming/outgoing faxes, collected insurance forms for billing purposes, obtained necessary medical records & schedule patient appointments/follow ups
- Assisted in training/on boarding new hires by providing knowledge of tasks & assistance as needed
Medical Assistant
Orangeburg Medical Plaza| Tushar R Modi
Modesto, CA
03.2018 - 06.2021
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations with EHR/EMR (Prime Clinical)
- Administered injections, medications and treatments as directed by the physician (ID. I.M. & SQ.)
- Provided assistance to medical staff in performing minor surgical procedures with tray set up & necessary paperwork followed by preparing lab specimen for pick up
- Conducted EKGs, spirometry testing, eye exams and other diagnostic tests along with ultrasound & electrical stimulation therapy while documenting results requested by the physician
- Clerical duties such as answering phones, filing & faxing, assist with following up on new prescriptions & refills, gather insurance forms, & ledger balancing
- Trained externs by providing knowledge of specific tasks
Education
Certification - Clinical Medical Assisting
San Joaquin Valley College
Modesto, CA03-2018
Skills
- Team Collaboration
- Communication & listening skills
- Medical Terminology
- Progress Monitoring
- Organizational Skills
- Documentation
- Insurance Practices
- Time & stress management
Languages
Spanish
Native/ Bilingual
Certification
- BLS/CPR certified
- National Certified Medical Assistant
References
References available upon request.
Timeline
Care Coordinator
Anthem| CareMore Health
03.2023 - Current
Medical Assistant II
Anthem| CareMore Health
06.2021 - 03.2023
Medical Assistant
Orangeburg Medical Plaza| Tushar R Modi
03.2018 - 06.2021
Certification - Clinical Medical Assisting
San Joaquin Valley College
- BLS/CPR certified
- National Certified Medical Assistant
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