Jaqueline Ruiz

Store Operations

• Manage the store to achieve planned growth and profit goals
• Accurately report financial measures and transactions
• Manage inventory supply to ensure adequate availability of merchandise at all times
• Ensure that Quality Control Calls are completed on all new lease agreements within 1 business day of delivery
• Ensure the protection of store assets and reconcile inventories weekly
• Ensure that all company vehicles are maintained within safe operating standards

• Ensure accurate and timely bank deposits

• Ensure all returned merchandise is certified, reclassified and priced. Manage Associates

• Recruit, hire, train and develop the best team of associates for your store to ensure efficient and successful operations
• Schedule associate coverage to ensure published hours of store operations are met Customer Care and Service
• Close all lease agreements with a mind towards customer service, establishing a long-term relationship, and safeguarding company assets
• Personal responsibility for management of all renewal activity
• Personally authorize all returns with a focus on customer relationship and ownership
• Ensure execution of all customer service programs, company guidelines and policies Job Requirements
• Proven demonstration of strong leadership, communication and interpersonal skills
• High level of energy
• Maintain professional appearance
• A history of demonstrated selling skills
• Effective organizational skills
• Proven managerial skills
• Safe driving Skills and the ability to legally operate the Company Truck

• Continuously improved knowledge of industry best practices by attending relevant training sessions and staying up-to-date on cash vault procedures and regulations.
• Reduced errors in transaction processing through meticulous data entry when updating client accounts or creating new records.
• Maximized workflow efficiency by organizing workspace according to established guidelines for optimal productivity.
• Assisted in training new employees on cash vault procedures, contributing to a knowledgeable workforce that could handle increased transaction volume.
• Facilitated smooth operations during peak periods by effectively prioritizing tasks based on transaction volume and deadlines.
• Greeted and welcomed customers with courteous and professional approach to drive prompt, accurate and efficient transactions.

• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
• Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
• Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
• Prepared instruments and equipment for use in dental procedures, ensuring their availability when needed.

• Quickly and accurately counted drawers at start and end of each shift.
• Built positive relationships with customers to increase repeat business.
• Maintained a safe working environment, ensuring that all employees adhered to company policies and regulations at all times.
• Improved customer satisfaction by efficiently handling cash transactions and addressing customer concerns.
• Verified accuracy of daily cashier batches by checking receipts, checks, and cash.
• Observed associate flow and identified areas for mentoring and retraining, as well as highlighted associates exceeding expectations.