Jaqueline Sklyar
Tualatin,OR
Summary
Professional and knowledgeable receptionist versed in administrative support and customer service. Offering over 12 years of experience managing company reputation with customers. Highly efficient and accurate with strong planning, problem-solving and communication skills.
Overview
13
13
years of professional experience
Work History
Office Manager
Carbray Construction
07.2022 - Current
- Maintained computer and physical filing systems.
- Communicated with clients daily via emails, telephone, texting and social media.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Handled customer inquiries and suggestions courteously and professionally.
- Updated account information to maintain customer records.
- Followed up with customers about resolved issues to maintain high standards of customer service.
Hairstylist and Receptionist
Halo Blow Dry Bar
09.2012 - 06.2022
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Processed payments, entering sales in register for prompt customer service.
- Stayed updated on current hair trends and techniques to make customers look fashionable and increase satisfaction.
- Educated customers on products to maximize benefits.
- Counted and documented opening and closing cash amounts daily.
- Resolved guest complaints about service or style.
- Increased revenue through effective customer service and inventory management.
Receptionist
UK Hair Salon
02.2011 - 09.2013
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled payments and processed credit card transactions.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Handled assignments independently with good judgement and critical thinking skills.
- Operated multi-line telephone system to answer and direct high volume of calls.
Education
Cosmetology License -
Marinello School of Beauty
San Mateo, CA05.2010
GED -
South San Francisco Adult Education
South San Francisco, CA11.2007
Skills
- Electronic Calendar Management
- Multi-Line Telephone Systems
- Sales Expertise
- Industry Networking
- Build Customer Relationships
- Hair Artistry
- Staff Management
Timeline
Office Manager
Carbray Construction
07.2022 - Current
Hairstylist and Receptionist
Halo Blow Dry Bar
09.2012 - 06.2022
Receptionist
UK Hair Salon
02.2011 - 09.2013
Cosmetology License -
Marinello School of Beauty
GED -
South San Francisco Adult Education
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