Summary
Overview
Work History
Education
Skills
Characteristics
Leadership Experience
Languages
Timeline
Generic

Jaqueline Tlahuetl Argumedo

Warsaw,Indiana

Summary

Experienced healthcare management professional prepared to drive operational excellence and patient care. Strong focus on team collaboration and adaptability to changing needs. Skilled in streamlining processes, managing budgets, and improving patient satisfaction. Reliable, results-oriented leader with strategic mindset and effective communication abilities.

Overview

11
11
years of professional experience

Work History

County Office Manager

Bowen Health
07.2023 - Current
  • Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
  • Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.

Interim Assistant Director

Bowen Center
02.2023 - 07.2023
  • Oversaw Therapists, Skills Coach Lead, Wraparound Facilitators and DCSSM and facilitated communication and ensure alignment with company objectives.
  • Community engagement

County Office Manager

Bowen Center
03.2019 - 02.2023
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Managed and motivated employees to be productive and engaged in work.

Bowen Center Client Services

Bowen Center
10.2016 - 03.2019
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.
  • Educated customers about billing, payment processing and support policies and procedures.

Bowen Center Client Services

People Link Staffing
07.2016 - 10.2016
  • Developed highly empathetic client relationships and earned reputation for exceeding service standard goals.

Machine operator

Tenneco Automotive
06.2015 - 07.2016
  • Operated multiple machines simultaneously, maximizing output while maintaining high-quality standards.

Store manager

San Jose LLC
08.2013 - 06.2015
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.

Education

Ceritified Licensed Navigator -

Indiana Department of Insurance Navigator
06.2024

Certificate -

Bowen Center Leadership Development Program
12.2019

Professional Interpreter Program -

Indiana University of South Bend
08.2018

Core 40 Academic Honors Diploma -

Warsaw Community High School
Warsaw, Indiana
06.2015

Skills

  • Customer service
  • Office management
  • Organizational skills
  • Office administration
  • Relationship building and management

Characteristics

  • Dedicated
  • Problem Solving
  • Responsible
  • Punctual
  • Organized

Leadership Experience

Being an Office Manager of Whitley County I have been able to help reduce Bad Debt, increase cash collections, decrease our self-pay aging by implementing different processes. Along with running and coordinating our Wellness Committee in Whitley County focusing on retention and increasing office morale. I am also the planner for our Education Series for the community.

Languages

Spanish
Native or Bilingual

Timeline

County Office Manager

Bowen Health
07.2023 - Current

Interim Assistant Director

Bowen Center
02.2023 - 07.2023

County Office Manager

Bowen Center
03.2019 - 02.2023

Bowen Center Client Services

Bowen Center
10.2016 - 03.2019

Bowen Center Client Services

People Link Staffing
07.2016 - 10.2016

Machine operator

Tenneco Automotive
06.2015 - 07.2016

Store manager

San Jose LLC
08.2013 - 06.2015

Professional Interpreter Program -

Indiana University of South Bend

Core 40 Academic Honors Diploma -

Warsaw Community High School

Ceritified Licensed Navigator -

Indiana Department of Insurance Navigator

Certificate -

Bowen Center Leadership Development Program

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Jaqueline Tlahuetl Argumedo