JAQUELINE R. CALDERON
Aurora,CO
Summary
Accomplished Certified Nursing Assistant at Brighton Care Center, adept in patient care and HIPAA compliance. Leveraged strong teamwork skills to enhance patient wellbeing and safety, significantly reducing fall incidents. Proven track record in improving team efficiency and patient care standards, demonstrating a results-driven approach and commitment to excellence.
Overview
7
7
years of professional experience
Work History
Certified Nursing Assistant
Brighton Care Center
01.2024 - Current
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Reduced fall incidents by implementing safety measures like bed alarms and proper positioning techniques.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Enhanced team efficiency by promptly responding to call lights and reporting changes in patient condition to nurses.
- Conducted regular rounds to monitor patients'' physical and mental status throughout shifts.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Courier Dispatcher
Western Peaks Logistics
03.2019 - 03.2020
- Coordinated with other dispatchers for seamless handoff of tasks during shift changes.
- Managed high-volume order processing, maintaining accuracy and timeliness in dispatching couriers.
- Maintained accurate records of courier schedules and availability, minimizing delays in dispatching assignments.
- Streamlined communication between drivers and customers, ensuring timely pickups and deliveries.
Sales Representative Manager
Cricket Wireless
01.2018 - 03.2019
- Increased sales revenue by implementing effective sales strategies and fostering strong client relationships.
- Regularly monitored team''s progress against established KPIs, providing feedback for continuous improvement in performance levels.
- Optimized territory coverage, effectively allocating resources to maximize sales potential across various regions.
- Implemented efficient sales processes for streamlined operations and improved productivity within the team.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
Education
No Degree - CDL-A
Excel Driver Services
Henderson12.2022
High School Diploma -
Denver School of Science & Technology + Lester Arn
Denver, CO05.2017
Skills
- Patient Care
- HIPAA Compliance
- Reliable team player
- Direct Patient Care
Languages
Spanish
Native or Bilingual
Timeline
Certified Nursing Assistant
Brighton Care Center
01.2024 - Current
Courier Dispatcher
Western Peaks Logistics
03.2019 - 03.2020
Sales Representative Manager
Cricket Wireless
01.2018 - 03.2019
No Degree - CDL-A
Excel Driver Services
High School Diploma -
Denver School of Science & Technology + Lester Arn
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