Jaquelinne Garcia Velez
Windsor,CA
Summary
Motivated and detail-oriented Certified Phlebotomist seeking an entry level position to apply strong technical training and over 9 years of customer service experience. Dedicated to providing a positive patient experience, maintaining safety standards, and supporting high quality healthcare outcomes.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Deli Roundsmen
Olivers Market
10.2016 - Current
- Provide exceptional customer service in a fast-paced environment, ensuring accuracy, efficiency, and a positive experience for every guest.
- Maintain strict adherence to health, safety, and sanitation standards-skills directly applicable to clinical and laboratory settings.
- Demonstrate strong attention to detail when preparing, labeling, and organizing products, ensuring quality and compliance with company standards.
- Trusted to work independently with minimal supervision, make informed decisions, and support multiple areas of the department as needed.
Deli Clerk
Safeway
08.2015 - 05.2016
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Education
Phlebotomy Technician
Cal Regional
Santa Rosa03-2024
Windsor High School
Windsor05-2014
Skills
- Client support
- Multilingual communication (English and Spanish)
- Organizational time strategies
- Venipuncture and capillary collection
- Patient identification and labeling
- PPE compliance and infection control
- Friendly, professional and compassionate demeanor
Certification
- Certified Phlebotomy Technician (CPT) -Cal regional, AMCA
- CPR/BLS Certified- American Heart Association, 2024
Languages
English
Advanced (C1)
Spanish
Upper intermediate (B2)
Timeline
Deli Roundsmen
Olivers Market
10.2016 - Current
Deli Clerk
Safeway
08.2015 - 05.2016
Phlebotomy Technician
Cal Regional
Windsor High School