JaQuella Kee
Harper Woods,MI
Summary
Experienced Store Director ready to drive operational excellence and customer satisfaction. Proven ability to lead teams, optimize store performance, and adapt to changing demands. Strong communication skills, strategic planning, and inventory management expertise. Reliable collaborator focused on achieving results and fostering positive work environment.
Overview
9
9
years of professional experience
Work History
Store Director
Target
06.2015 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
- Analyzed sales data to identify trends and opportunities for improvement, adjusting strategies accordingly.
- Oversaw staffing and training, safety compliance, inventory control and financial functions.
- Kept inventories accurate with daily cycle counts and regular audits to identify and resolve variances.
- Addressed customer concerns promptly and effectively, resulting in increased loyalty and repeat business.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Improved employee retention rates by creating a positive work environment that fostered teamwork and camaraderie among staff members.
- Managed team of 150 cashiers and floor staff.
- Managed payroll administration for all employees in alignment with company policies and budgetary guidelines.
- Oversaw store remodels and expansions to enhance the shopping experience for customers while maximizing retail space utilization.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Led a team of employees in daily tasks, providing ongoing training and mentoring for their professional growth.
Education
Bachelor of Science - Human Resources Development
Oakland University
Rochester, MI04-2016
Skills
- Vendor relationship development
- Accounting and finance reporting
- Marketing
- Store operations
- Strategic thinker
- Goals and performance
- Training and mentoring
- Financial operations management
- Team leadership and coaching
- Relationship building and management
- Sales expertise
Timeline
Store Director
Target
06.2015 - Current
Bachelor of Science - Human Resources Development
Oakland University
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