- Started Cardinal in the pick pack department and promoted to warehouse lead.
- Accountable for performance for 20 pickers/packers
- Coach, trained and developed front line associates
- Collaborates with cross functional teams to identify and resolves customer concerns
- Ensures customers' orders throughout the day are prioritized
- Communicates with various departments for day-to-day operations.
- Directs workflow on the floor of the warehouse.
- Trains new hires on protocol and ergonomics techniques
- Supervised activities of worker engaged in receiving, storing, testing and shipping products and materials
- Hired and trained warehouse and supervisory personnel
- Lead resolutions in resolving customer inquiries related to shipment delays for incorrect orders received