Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Jaquelle Dodge

Susanville,CA

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.

Overview

24
24
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Lassen Indian Health Center Pharmacy
Susanville, CA
08.2018 - Current
  • Perform data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Type, process, and fill prescription orders accurately and efficiently.
  • Administer flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
  • Receive written/electronic prescriptions or refill requests, verifying information for completeness and accuracy.
  • Provide exceptional customer service, addressing patient questions and concerns with empathy.
  • Monitor prescription refill requests and communicate with patients regarding their status.
  • Process insurance claims and handle billing inquiries to ensure customer satisfaction.
  • Collaborate with other healthcare professionals such as nurses or physicians regarding drug therapies or treatments for patients.
  • Assist in training new employees on pharmacy procedures.
  • Enhance pharmacy efficiency by developing and implementing organizational systems.
  • Keep accurate records of controlled substances received and dispensed in accordance with DEA regulations.
  • Participate in pharmacy inventory management, including tracking expiration dates and removing outdated medications.
  • Maintain a clean and organized pharmacy workspace, adhering to safety and hygiene standards.
  • Assist with pharmacy technology updates and troubleshooting to ensure efficient operation.

Pharmacy Technician

Walgreen's Pharmacy
Susanville, CA
10.2010 - 08.2019
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Answered telephones to respond to questions or requests.
  • Processed insurance claims and handled billing inquiries to ensure customer satisfaction.
  • Received written/electronic prescriptions and refill requests, evaluating information for completeness and accuracy before filling.
  • Participated in continuing education and training to stay current with pharmacy practices and technology.

Oral and Maxillofacial Surgery Assistant

Dr David L Wilson DDS
Palmdale, CA
04.2001 - 01.2006
  • Prepared operating room for procedure
  • Instructed patients on proper home care techniques following oral surgery.
  • Assisted in oral surgery procedures.
  • Performed lab tests such as X-rays or blood work when requested by the surgeon.
  • Monitored patient's condition during surgery by observing vital signs and alerting surgeon of any changes or problems.
  • Prepared treatment rooms by setting up instruments, supplies, and medications needed for procedures.

Education

Associate of Arts - Emphasis in Natural Science

Lassen College
Susanville, CA
05-2014

Skills

  • Immunization administration
  • Patient care
  • Detail and task oriented
  • Communication
  • Adaptability
  • Project management

Certification

  • California State Board of Pharmacy Certified Pharmacy Technician, CPhT #TCH 114842
  • Pharmacy Technician Certification Board (PTCB) Certified Pharmacy Technician, CPhT #5601-0701-0198-862
  • American Pharmacists Association (APhA) Immunization Administration Certificate
  • Basic Life Support (BLS)

Timeline

Pharmacy Technician

Lassen Indian Health Center Pharmacy
08.2018 - Current

Pharmacy Technician

Walgreen's Pharmacy
10.2010 - 08.2019

Oral and Maxillofacial Surgery Assistant

Dr David L Wilson DDS
04.2001 - 01.2006

Associate of Arts - Emphasis in Natural Science

Lassen College

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Jaquelle Dodge