JAQUELYN HOLGUIN
El Paso
Summary
Dedicated professional with a strong background in customer service, exhibiting exceptional communication and time management skills. Consistently exceeds order accuracy and delivery expectations while effectively managing customer relationships and resolving complaints.
Overview
3
3
years of professional experience
Work History
waitress
The shack wings and brews
El paso
11.2024 - 03.2026
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest experience.
- Recorded orders accurately and efficiently, ensuring timely service and customer satisfaction.
- Handled cash register and processed payments, maintaining accuracy and contributing to smooth transaction flow.
Waitress
Buffalo Wild Wings
El Paso
08.2024 - 12.2024
- Set tables for guests with linens and silverware, enhancing dining experience.
- Addressed guest complaints and concerns promptly, fostering positive relationships with patrons.
- Handled closing duties, including money counting and cleaning, ensuring smooth end-of-day operations.
Lifeguard
Wet and Wild
Anthony
05.2024 - 09.2024
- Responded quickly to medical emergencies using appropriate rescue techniques.
- Coordinated safety measures with team members to ensure prompt response to emergencies.
- Inspected pool decks for hazards to maintain a safe swimming environment.
Cashier
Raising Canes
El Paso
11.2023 - 05.2024
- Delivered product information and addressed customer inquiries efficiently and courteously.
- Processed customer transactions accurately and efficiently at busy service counter.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Waitress
Sakura Ramen
El Paso
09.2022 - 05.2024
- Managed customer orders and delivered prompt service, enhancing overall dining experience.
- Engaged with diverse customer interactions in a fast-paced environment.
- Ensured adherence to safety standards for food handling and sanitation, contributing to a clean and safe dining environment.
Education
BBA - Business Candidate
University At El Paso
500 w University Ave, El Paso, Tx12-2027
High School Diploma -
Hanks High School
06-2024
Associate in Arts (A.A.) - Multidisciplinary Studies
El Paso Community College
919 Hunter Dr, El Paso, Tx05-2024
Skills
- Team Work
- Time management
- Customer service
- Communication
- High Achiever
- Ability to work well under pressure
- Interpersonal skills
- Customer Service
- Safe Food Handling
Languages
Spanish
Professional
English
Professional
Timeline
waitress
The shack wings and brews
11.2024 - 03.2026
Waitress
Buffalo Wild Wings
08.2024 - 12.2024
Lifeguard
Wet and Wild
05.2024 - 09.2024
Cashier
Raising Canes
11.2023 - 05.2024
Waitress
Sakura Ramen
09.2022 - 05.2024
BBA - Business Candidate
University At El Paso
High School Diploma -
Hanks High School
Associate in Arts (A.A.) - Multidisciplinary Studies
El Paso Community College