Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jaquelyn Lopez

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. . Ready to help team achieve company goals.

Overview

3
3
years of professional experience

Work History

Amazon

Pick
11.2023 - 11.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Worked effectively in fast-paced environments.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Cultivated interpersonal skills by building positive relationships with others.
  • Participated in team projects, demonstrating an ability to work collaboratively and effectively.
  • Identified issues, analyzed information and provided solutions to problems.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Strengthened communication skills through regular interactions with others.
  • Proved successful working within tight deadlines and a fast-paced environment.

Customer Service Dispatch Associate

M&L9 Transport Corp.
03.2021 - 10.2023
  • Improved dispatch efficiency by optimizing routes and coordinating pick-up and delivery schedules.
  • Enhanced customer satisfaction through timely communication and proactive problemsolving.
  • Streamlined processes for better resource allocation, resulting in reduced costs and increased productivity.
  • Maintained accurate records of all dispatched orders, ensuring proper documentation and compliance with regulations.
  • Collaborated with warehouse personnel to expedite order processing and minimize delays, contributing to improved customer service ratings.
  • Followed established protocols for professional handling of emergency situations.
  • Provided customers with information on products and services.
  • Scheduled deliveries and pickups according to customer needs.
  • Assisted in resolving customer complaints and grievances.
  • Monitored and tracked dispatch communication systems.
  • Monitored vehicle locations to coordinate timely arrivals.
  • Answered phone calls and responded to customer emails.
  • Developed and delivered emergency response plans to improve attendance timeframes.

Education

High School Diploma -

Star Academic High School
Tucson, AZ
05.2023

Skills

  • Organization
  • Decision-Making
  • Multitasking Abilities
  • Organizational Skills
  • Self-Directed
  • Public Speaking
  • Critical Thinking
  • Active Listening
  • Team building
  • Excellent Communication
  • Analytical Thinking
  • Project Planning

Languages

English
Professional Working
Spanish
Limited Working

Timeline

Amazon

Pick
11.2023 - 11.2023

Customer Service Dispatch Associate

M&L9 Transport Corp.
03.2021 - 10.2023

High School Diploma -

Star Academic High School

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Jaquelyn Lopez