Jaquelynn Perez
Naples,FL
Summary
Dynamic professional with lifeguard certification and CPR training, enhancing guest safety at Great Wolf Lodge. Proven leadership and communication skills fostered exceptional customer service and team collaboration. Efficient problem-solver adept at maintaining high standards in fast-paced environments, contributing to increased customer satisfaction and repeat business. Recognized for adaptability and proactive approach in emergency situations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Lifeguard
Great Wolf Lodge
Naples, FL
10.2024 - Current
- Monitored pool activities to ensure guest safety and adherence to facility rules.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Collaborated with team members to coordinate rescue drills and emergency procedures.
- Enhanced guest experience by providing exceptional customer service and engagement at the poolside.
Crew Member
McDonald's
Naples, FL
01.2024 - 05.2024
- Provided exceptional customer service in fast-paced environment, ensuring satisfaction and repeat business.
- Operated cash register efficiently, handling transactions accurately and maintaining balanced cash drawer.
- Prepared food items according to safety and quality standards, contributing to high product consistency.
- Collaborated with team members to maintain cleanliness and organization of dining and kitchen areas.
- Adapted quickly to changing tasks during peak hours, demonstrating flexibility and teamwork under pressure.
Education
High School Diploma -
Palmetto Ridge High School
Naples, FLSkills
- Strong communicator
- Effective problem-solver
- Team collaboration
- Leadership qualities
- Certified in CPR/AED
- Customer service
Certification
- Licensed Lifeguard - Oct 2024 - Present
- First Aid/CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lifeguard
Great Wolf Lodge
10.2024 - Current
Crew Member
McDonald's
01.2024 - 05.2024
High School Diploma -
Palmetto Ridge High School