Jaqueria Schwertfager
Jacksonville,FL
Summary
I am a highly motivated individual with a passion for excellent customer service, I possess a strong work ethic and a team-player attitude. Well-versed in the hospitality and retail industries, with a focus on customer relations, problem-solving and multitasking .Committed to providing outstanding customer service and maintaining a clean, organized environment.
Overview
8
8
years of professional experience
Work History
Sales Associate
Speedway Gas Station
Orange Park
11.2025 - Current
- Provided excellent customer service to ensure positive shopping experiences.
- Operated cash register and processed transactions efficiently and accurately.
- Maintained cleanliness and organization of store displays and sales areas.
Shift Lead Manager
Wingstop
Orange Park
04.2025 - 11.2025
- Supervised daily operations and staff performance during high-volume shifts.
- Trained new employees on operational procedures.
- Operated the sauce table, fry station and register for cashier
Cashier
Daybreak-Oakleaf
Plantation, US
04.2023 - 08.2023
- Sweep, wipe down corners and mopped floors.
- Managed inventory restocking and organized merchandise displays effectively.
- Learned how to do lottery and restock tobacco items.
- Resolved customer issues promptly, ensuring satisfaction during service interactions.
Cashier/Customer Service
Popeyes
Middleburg, US
08.2022 - 02.2023
- Restocked shelves with merchandise throughout shift.
- Packaged and labeled to-go and delivery orders for pickup.
- Cleared and bussed tables and mopped lobby floors during closing times.
- Operated cash register and processed customer transactions efficiently.
Server/Cook
Waffle House
1537 Blanding Blvd Middleburg, FL 32068 United St, FL
05.2022 - 11.2022
- Provided friendly and prompt service to all restaurant patrons.
- Managed customer orders using point-of-sale system efficiently.
- Maintained cleanliness and organization of dining area and kitchen.
Crew Member
McDonald's
Jacksonville, US
12.2020 - 01.2022
- Demonstrated excellent communication skills when dealing with customer inquiries and complaints.
- Restocked shelves with merchandise throughout shift.
- Greeted customers in a friendly and professional manner, ensuring customer satisfaction.
- Performed cashier duties such as accepting payments, issuing change, and counting money back to customers.
- Followed procedures for handling cash and processing transactions accurately.
Bagger
Winn-Dixie
Middleburg, US
01.2018 - 11.2019
- Assisted customers with loading their merchandise into vehicles when needed.
- Successfully handled multiple tasks simultaneously in a fast-paced environment.
- Placed customer purchases into bags, maximizing space while avoiding overloading.
- Bagged groceries efficiently for customer satisfaction and quick service.
Education
Graduated -
Pace Academy
Orange Park, FLSkills
- Leadership qualities
- Active listening
- Customer service
- Positive attitude
- Cash Handling
- Team building
- Serving Experience
- Goal setting
- Training and development
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Sales Associate
Speedway Gas Station
11.2025 - Current
Shift Lead Manager
Wingstop
04.2025 - 11.2025
Cashier
Daybreak-Oakleaf
04.2023 - 08.2023
Cashier/Customer Service
Popeyes
08.2022 - 02.2023
Server/Cook
Waffle House
05.2022 - 11.2022
Crew Member
McDonald's
12.2020 - 01.2022
Bagger
Winn-Dixie
01.2018 - 11.2019
Graduated -
Pace Academy