Jaquese Blount
Fayetteville,NC
Summary
Results-oriented professional with a diverse background in management and customer service. Proven to conceptualize, plan and manage successful business operations. Additional experience in customer service in retail, parcel delivery service operations and inventory management. Dedicated, well organized, highly communicative and detail-oriented. My main objective is to gain full-time employment with a growing and well established company with opportunities and room for advancements.
Overview
12
12
years of professional experience
1
1
Certificate
Work History
Selector
Amazon Warehouse
03.2022 - 10.2022
- Improved warehouse efficiency through accurate and timely retrieval of products for delivery.
- Detail-oriented Order Picker with experience working in various large warehouse environments. Seeking similar role where outstanding packing skills and strong commitment to safety will be valued.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Optimized inventory control by conducting routine cycle counts and updating warehouse management system accordingly.
Line Leader/Machine Operator
Mann+Hummel
06.2018 - 03.2022
- Managed conflict resolution among team members, maintaining a cohesive work environment conducive to productivity.
- Ensured compliance with industry regulations by staying up-to-date on changes affecting our operations and modifying processes accordingly.
- Increased production efficiency by implementing lean manufacturing principles and streamlining processes.
- Maintained accurate records of production data to track progress against targets and inform future planning efforts.
- Supervised updating procedures for working documents such as shift reports and handovers.
- Assisted in training new employees and implementing procedural changes.
Over Road Driver
TransAm Trucking
01.2018 - 06.2018
- Completed preventive maintenance checks and basic repairs to vehicles.
- Determined quickest and safest routes for delivery by using effective planning and organizational skills.
- Dropped and hooked trailers and changed configuration of equipment.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Upheld strict compliance with state traffic laws as well as DOT regulations for commercial vehicle operation.
Production Worker
Mountnaire Farms
01.2016 - 12.2017
- Streamlined communication between shifts regarding any outstanding tasks or concerns that needed attention which led to improved inter-shift collaboration.
- Inspected products and machines to maintain quality and efficiency.
- Prepared reports and technical documentation of day-to-day production processes.
- Contributed to cost reduction efforts by identifying opportunities for process improvements and resource optimization.
Entertainment/ Customer Service
Jeff Mechanick
04.2011 - 01.2016
- Maintained up-to-date knowledge of product and service changes.
- Met customer call guidelines for service levels, handle time and productivity.
- Facilitated training sessions for new hires, instilling best practices in customer service excellence.
- Promoted superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly.
Education
CDL License - Truck And Bus Driving
Alliance Training And Compl
Asheville, NC06.2017
Diploma - General Studies
Westover High School
Fayetteville, NC06.2015
Skills
- Driving
- Assembly
- Packaging
- Warehouse Experience
- Order Picking
- Machining
- Shipping & Receiving
- Tractor-Trailer
- Delivery Driver Experience
- Box Truck
- Commercial Driving
- Pallet Jack
- Mechanical Knowledge
- Manufacturing
- Load & Unload
Certification
Class A CDL, 11/01/17, 05/01/22
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Selector
Amazon Warehouse
03.2022 - 10.2022
Line Leader/Machine Operator
Mann+Hummel
06.2018 - 03.2022
Over Road Driver
TransAm Trucking
01.2018 - 06.2018
Production Worker
Mountnaire Farms
01.2016 - 12.2017
Entertainment/ Customer Service
Jeff Mechanick
04.2011 - 01.2016
CDL License - Truck And Bus Driving
Alliance Training And Compl
Diploma - General Studies
Westover High School