Epic
Jaquesha Carter
Naperville,IL
Summary
Proactive and detail-oriented Certified Medical Assistant with a strong background in Healthcare . Excelled in streamlining operations by managing inventory, enhancing patient care through effective communication, and mastering electronic health records. Demonstrated expertise in healthcare procedures and HIPAA protocols, significantly improving patient experience and operational efficiency.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant - Urology
Advocate Aurora Health
10.2020 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Investigated issues with cystoscopies, ureteroscopies, and other invasive testing.
- Ordered and interpreted diagnostic test results to detect prostate cancer.
Medical Assistant
Northshore Clinical Labs
12.2019 - 09.2020
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Oriented and trained new staff on proper procedures and policies.
- Completed EKGs and other tests based on patient presentation in office.
Education
Diploma - Medical Assistant
Midwestern Career College
Naperville, IL11-2019
High School Diploma -
East Aurora High School
Aurora, IL05-2017
Skills
- Electronic Health Records
- HIPAA protocols
- Inventory and supply management
- CPT coding
- Sample collection procedures
- Insurance confirmation
- Treatment setup
- Medical Terminology
- Medical Billing
- Payment Collection
- Patient Scheduling
- Healthcare procedures
Accomplishments
- Recognized for outstanding dedication to patient care.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Certification
- CMA - Certified Medical Assistant
- BLS CPR ~ American Heart Association
- Phlebotomy Certificate
- FEMA course Completion Certificate
- EKG course certificate
- Sterile Certification
- Autoclave Certification
Software
Microsoft Word
Excel
Spread sheets
Cerner
Faxing
Timeline
Certified Medical Assistant - Urology
Advocate Aurora Health
10.2020 - Current
Medical Assistant
Northshore Clinical Labs
12.2019 - 09.2020
- CMA - Certified Medical Assistant
- BLS CPR ~ American Heart Association
- Phlebotomy Certificate
- FEMA course Completion Certificate
- EKG course certificate
- Sterile Certification
- Autoclave Certification
Diploma - Medical Assistant
Midwestern Career College
High School Diploma -
East Aurora High School
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