Jaquetta Dean
Memphis,TN
Summary
Resourceful team member who's able to handle diverse job requirements and meet company goals. Consistently looks for ways to improve operations and personal contributions to increase team success against challenging performance targets. Resolves problems tactfully, keeping employees, and customers satisfied with fast, accurate solutions. Dedicated to learning new skills and accepting tasks of increased responsibility. Detail-oriented in documentation and thorough in following safety standards. Enthusiastic and team-driven with a combined number of 7 years of experience working in busy environments.
Correctional professional with robust understanding of security procedures and inmate management. Recognized for reliability and ability to adapt to changing needs while ensuring team collaboration and achieving results.
Vigilant and skillful in communicating with inmates to diffuse tense situations and resolving conflicts. Expertise in managing and monitoring offender daily activities, overseeing safe transport of offenders and operating communication systems. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Material Handler
General Motors Co
Memphis, TN
06.2020 - Current
- Implemented organizational systems in storage areas, resulting in improved accessibility and reduced retrieval times.
- Assisted in maintaining accurate records of material usage and inventory transactions using digital tracking systems.
- Collaborated with team members to ensure timely completion of tasks and high-quality work standards.
- Increased productivity, utilizing crown and other material handling equipment effectively.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Expedited order fulfillment by accurately picking, packing, and shipping products to customers.
Deputy Jailer
Shelby County Government
Memphis, TN
10.2016 - 06.2020
- Supervised inmate activities and ensured compliance with facility regulations.
- Conducted regular security checks to maintain safety within the jail environment.
- Managed intake processes, including documentation and classification of new inmates.
- Coordinated rehabilitation programs, promoting positive behavior among inmates.
- Enhanced inmate safety by conducting thorough cell searches and confiscating contraband items.
- Conducted regular headcounts to verify the presence of all assigned inmates within the housing unit.
Material Handler
General Motors Co
Bolingbrook, IL
07.2013 - 08.2014
- Monitored inventory levels, ensuring timely restocking of materials for uninterrupted operations.
- Participated in safety audits and contributed to initiatives aimed at improving workplace safety standards.
- Conducted quality checks on incoming materials, identifying defects and reporting discrepancies promptly.
- Collaborated with team members to streamline material handling processes, enhancing workflow efficiency.
- Transported inventory items to appropriate locations.
- Packed items into appropriate containers for shipment.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
Recuiter/Supervisor
Opinions Unlimited
Aurora, IL
08.2012 - 06.2013
- Streamlined candidate sourcing through targeted outreach and engagement strategies.
- Conducted comprehensive interviews to assess candidate qualifications and cultural fit.
- Facilitated onboarding processes, ensuring a smooth transition for new hires into organizational culture.
- Managed applicant tracking system to maintain accurate records and enhance recruiting efficiency.
- Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
Customer Service Representative
BURLINGTON COAT FACTORY, INC
Naperville, IL
06.2010 - 06.2012
- Supported promotional activities by informing customers about special offers.
- Provided feedback on customer preferences to assist in inventory management.
- Responded to customer requests for products, services, and company information.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Customer Service Representative
Pizza Hut
Aurora, IL
08.2008 - 05.2009
- Assisted customers with menu selections and order placements, ensuring accuracy and satisfaction.
- Handled customer inquiries and complaints, providing timely resolutions to enhance service quality.
- Processed transactions efficiently using point-of-sale systems, maintaining accurate cash handling procedures.
- Collaborated with team members to maintain cleanliness and organization of dining area and kitchen.
- Actively learned company policies and procedures to improve daily operational efficiency.
- Adapted quickly to peak hours, demonstrating ability to manage high volume of orders effectively.
Education
High School Diploma -
Waubonsie Valley
Aurora, IL05-2010
Skills
- Material handling
- Order picking
- Positive attitude
- Heavy lifting
- Warehouse operations
- Attention to detail
- Teamwork and collaboration
- Equipment safety
- Equipment operation
- Shipping documentation
- PPE policy adherence
Certification
- PPCT Defensive Tactics Basics Training
December 09, 2016
- Corrections Deputy Basic Recruit Training #72
400 Hours of Instruction In
October 18, 2016-December 16, 2016
- Chemical Agent Training
2Hours of Instruction In
December 16, 2016
- Facility Training Program
December 17, 2016- February 24, 2017
Timeline
Material Handler
General Motors Co
06.2020 - Current
Deputy Jailer
Shelby County Government
10.2016 - 06.2020
Material Handler
General Motors Co
07.2013 - 08.2014
Recuiter/Supervisor
Opinions Unlimited
08.2012 - 06.2013
Customer Service Representative
BURLINGTON COAT FACTORY, INC
06.2010 - 06.2012
Customer Service Representative
Pizza Hut
08.2008 - 05.2009
High School Diploma -
Waubonsie Valley