Ja'Quez Battley
Midlothian
Summary
Detail-oriented and mechanically inclined professional with experience in machine operation, logistics, automotive services, and transportation. Adept at operating industrial equipment, managing inventory, handling customer contracts, and leading crews through complex tasks. Strong performance in high-volume environments with a track record of safety, reliability, and meeting or exceeding productivity goals. Skilled in troubleshooting, quality control, and operating 26ft box trucks.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Machine Operator Technician
Central States Manufacturing, Inc
05.2024 - 09.2025
- Operated CNC-controlled metal bending machines to form sheet metal components according to customer and engineering specifications.
- Conducted machine setup, die changes, material loading, and calibration to ensure precise angles and dimensions.
- Monitored equipment performance, diagnosed operational issues, and assisted with minor mechanical repairs.
- Performed quality checks using calipers, gauges, and measurement tools to verify tolerances and reduce scrap.
- Documented production data, maintained shift logs, and communicated workflow updates to supervisors.
- Consistently met or exceeded production quotas while maintaining strict adherence to safety guidelines.
Service Technician Supervisor
Walmart, Auto Care Center
01.2023 - 04.2024
- Supervised a team of automotive service technicians, ensuring daily workflow ran efficiently and customer vehicles were serviced accurately and on time.
- Oversaw oil changes, tire services, battery installs, and basic automotive maintenance following Walmart standards and safety guidelines.
- Provided hands-on support with diagnostics and repairs while training new technicians on proper procedures and equipment use.
- Delivered excellent customer service by answering questions, explaining services, and resolving concerns professionally.
- Monitored inventory of parts, tools, and shop supplies, and coordinated restocking to maintain smooth operations.
- Ensured compliance with OSHA safety standards and enforced clean, organized work areas.
Package Handler
Amazon, Fulfillment Center
06.2022 - 01.2023
- Sorted, scanned, and processed incoming and outgoing packages to ensure accurate routing and on-time delivery.
- Loaded and unloaded trailers, palletized freight, and moved inventory throughout the facility using safe lifting practices.
- Operated handheld scanners and warehouse software to track product movement and maintain accurate inventory records.
- Maintained a fast pace while meeting strict productivity, accuracy, and safety standards.
- Kept work areas clean and followed all Amazon safety policies, including proper PPE use and equipment handling.
Lead Mover
Einstein Moving Company
02.2020 - 06.2022
- Led a moving crew for residential and commercial moves while safely operating a 26ft box truck for transportation of customer belongings.
- Managed customer contracts by reviewing service details, confirming move scopes, and ensuring accurate paperwork before and after each job.
- Planned and executed efficient loading/unloading of trucks to prevent damage and maximize space.
- Provided clear communication and high-level customer service throughout the move, addressing concerns and maintaining professionalism.
- Wrapped, padded, and secured fragile and high-value items according to company standards.
- Trained new team members on lifting techniques, equipment use, and customer interaction.
- Ensured all safety protocols and company procedures were followed on every job.
Education
Associate of Applied Science - Psychology
Rice University
Houston, TX05-2020
Skills
- Logistics & Warehouse Skills:
Package Sorting & Routing; Loading & Unloading; Palletizing & Staging Freight; Dock & Conveyor Operations; High-Volume Production; OSHA Safety Compliance
- Transportation Skills:
26ft Box Truck Operation; Safe Driving & Load Securing; Route Planning (Local & Regional); DOT & Company Safety Procedures
- Leadership & Supervisory Skills:
Crew Supervision & Task Delegation; Training & Onboarding; Workflow Optimization; Performance Monitoring & Coaching
- Customer Service & Communication:
Handling Customer Contracts & Service Agreements; Explaining Services; Customer Interaction; Issue Resolution; On-Site Problem Solving
- Physical & Practical Skills:
Heavy Lifting; Furniture Wrapping, Padding & Securing; Time Management; Attention to Detail
- Additional Skills:
Forklift Operation; Basic Computer Skills (Word, Excel, Email); Data Entry & Documentation; Conflict Resolution; Safety Training & Compliance Knowledge
Certification
- Leadership / Customer Service
• Supervisor or Team Lead Training Certificate
• Customer Service Excellence Training
• Conflict Resolution & Communication Training - Manufacturing / Warehouse
• OSHA 10-Hour General Industry Safety Certification
• Forklift Operator Certification
• CPR & First Aid Certified
• Lockout/Tagout (LOTO) Safety Training
• Hazard Communication (HAZCOM) Training
• Machine Operation / CNC Basics Certificate
- Automotive
• Automotive Service Excellence (ASE) Entry-Level Certification
• Tire & Battery Technician Certification (Retail Auto Programs)
• Basic Automotive Maintenance & Safety Training
- Transportation
• DOT Safety & Compliance Training
• 26ft Box Truck Operator Training
• Defensive Driving Certification
Timeline
Machine Operator Technician
Central States Manufacturing, Inc
05.2024 - 09.2025
Service Technician Supervisor
Walmart, Auto Care Center
01.2023 - 04.2024
Package Handler
Amazon, Fulfillment Center
06.2022 - 01.2023
Lead Mover
Einstein Moving Company
02.2020 - 06.2022
Associate of Applied Science - Psychology
Rice University