JAQUINTA MADISON
Montgomery,United States
Summary
Dedicated healthcare professional with experience as a Medical Assistant and Cardiac Monitor Technician, currently pursuing nursing studies at Central Alabama Community College. Skilled in patient care, vital signs monitoring, cardiac rhythm observation, and clinical support. Known for strong attention to detail, effective communication, and providing compassionate care in fast-paced healthcare environments.
Overview
10
10
years of professional experience
2011
2011
years of post-secondary education
Work History
Cardiac Monitor Technician
Baptist Medical Center South
Montgomery, AL
01.2026 - Current
- Monitored cardiac rhythms using advanced telemetry systems and equipment.
- Assisted medical staff in interpreting data and identifying abnormal heart activities.
- Collaborated with healthcare teams to ensure optimal patient care protocols were followed.
- Responded promptly to alarms, alerting nurses of critical changes in patient status.
- Maintained a clean and organized work environment to support effective monitoring operations.
- Operated telemetry systems to monitor patient's heart rate and rhythm remotely.
- Cleaned and maintained heart monitors and EKG machine to remove dirt from electrodes for accurate measurements.
- Compared posted strips to previous strips to notify nursing staff of drastic changes.
- Administered continuous and 12-lead electrocardiogram monitoring.
- Attached electrodes to patients' bodies and recorded electrical impulses from heart to perform EKGs.
Certified Medical Assistant
Montgomery Kidney Specialists
Montgomery, United States
09.2023 - 01.2026
- Scheduled appointments for patients via phone and in person.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Organized charts, documents and supplies to maintain team productivity.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Assessed, documented and monitored vital signs for patients within outpatient setting.
- Completed basic physical assessments of clinic patients to provide optimal care.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Contributed to office operations by triaging patients by severity of medical complaint.
Certified Medical Assistant
Extended Arms Physicians
Montgomery, United States
01.2022 - 09.2023
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Scheduled appointments for patients via phone and in person.
- Educated patients about medications, procedures and physician's instructions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Organized charts, documents and supplies to maintain team productivity.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Maintained electronic medical records for all clients.
- Pulled patient records and transferred information to appropriate parties.
- Entered patient insurance, demographic and health information into software and confirmed records.
- Verified record copies before handing each over to check for and remove unnecessary details.
- Set up patient charts and documented information in various company software.
- Safeguarded patient records, managing data transfers in compliance with HIPAA standards and organizational regulations.
Medical Assistant Extern
Lifesouth Community Blood Centers
Montgomery, United States
11.2022 - 12.2022
- Escorted patients to examination rooms and documented medical histories.
- Escorted patients to examination rooms and prepared for physician exams.
- Monitored patient stability by checking vital signs and weight.
- Charted all patient services in records with high accuracy.
- Assisted physicians by preparing patients for procedures, EKGs, phlebotomy, glucose testing and pulmonary function tests.
- Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations.
- Oversaw patient registration, insurance verification, form completion and appointment scheduling to maintain operational efficiency.
- Corresponded with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Performed routine dip stick, vision and hearing tests.
- Partnered with healthcare and administrative staff to create patient-centered, inviting and supportive environment for patients and families.
- Completed and submitted clinical documentation in accordance with agency guidelines.
- Measured specimens and delivered to laboratory.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
Patient Care Technician
Jackson Hospital and Clinic
Montgomery, United States
05.2019 - 01.2022
- Obtained patient vital signs and reported results to staff nurse or physician to identify changes from prior measurements.
- Responded to bell or light signal calls to assist patients with needs.
- Performed variety of delegated basic patient care services to support nursing functions and activities of daily living.
- Documented patient intake and dietary requirements and aided with feeding and monitoring.
- Assisted with patient admissions, discharges and transfers.
- Recorded patient conditions and vital signs before and after medical operations.
- Delivered outstanding patient care based on physical, psychological, educational and related criteria.
- Promoted patient satisfaction by assisting with bathing, dressing and exercising.
- Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
- Transported patients to other areas of hospital in wheelchairs and gurneys for tests, treatments and therapies.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
- Identified and reported observations and clinical symptoms to appropriate healthcare professionals, driving timely intervention.
- Restocked unit frequently with necessary medical supplies.
- Supported healthy patient skin with bedside baths, wound care and integrity checks.
- Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Medical Receptionist
Taylor Internal Medicine
Prattville, United States
02.2016 - 03.2019
- Checked patients in and out for appointments and collected co-payments.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Called patients to confirm scheduled appointments and obtain additional details.
- Entered insurance, demographics and health history into patient database.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Took messages from patients and promptly relayed to appropriate staff.
- Photocopied insurance cards, documented details and verified patient coverage for upcoming procedures or appointments.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
- Processed patient payments and scanned identification and insurance cards.
- Greeted patients and visitors to answer questions or refer inquiries to appropriate personnel.
- Maintained patient accounts by obtaining, recording and updating personal and financial information.
- Greeted each patient pleasantly and offered desk sheet for easy sign-in.
- Trained new staff on office procedures, insurance processes and medical terminology.
Education
Certificate - Nursing
Central Alabama Community College
Prattville, AL 01.2026 - 03.2026
Certificate - Medication Aid
H. Councill Trenholm State Community College
Montgomery, AL 06.2025 - 09.2025
Certificate - Medical Assistant
Montgomery Adult Community Education
Montgomery, AL 08.2021 - 11.2021
High School Diploma -
James Madison High School
Norcross, GASkills
- Inventory and Supply Management
- Medical Terminology
- Clinical Applications
- HIPAA Compliance
- Cleaning and Organizing
- Treatment Room Preparation
- Coordinating Drug Refills
- Cleaning and Sanitizing
- Clinical and Operational Judgement
- Completing Insurance Forms
- Critical Thinking
- Supply Management
- Updating Medical Records
- Medication Administration
- Check-In and Check-Out Procedures
- Decision Making
- Appointment Scheduling
- Patient Relations
- Multitasking and Prioritization
- Pharmacy Relations
- Routine Laboratory Testing
- Social Perceptiveness
- Wound Care
- Procedure Assistance
- Time Management
- Operating EKG Equipment
- Patient Scheduling
- Vitals Collection and Documentation
- Data Entry
- Microsoft Office
- Managing Medical Laboratory Equipment
- Quality Control
Timeline
Cardiac Monitor Technician
Baptist Medical Center South
01.2026 - Current
Certificate - Nursing
Central Alabama Community College
01.2026 - 03.2026
Certificate - Medication Aid
H. Councill Trenholm State Community College
06.2025 - 09.2025
Certified Medical Assistant
Montgomery Kidney Specialists
09.2023 - 01.2026
Medical Assistant Extern
Lifesouth Community Blood Centers
11.2022 - 12.2022
Certified Medical Assistant
Extended Arms Physicians
01.2022 - 09.2023
Certificate - Medical Assistant
Montgomery Adult Community Education
08.2021 - 11.2021
Patient Care Technician
Jackson Hospital and Clinic
05.2019 - 01.2022
Medical Receptionist
Taylor Internal Medicine
02.2016 - 03.2019
High School Diploma -
James Madison High School