Jaquita Manlove
Morrow,GA
Summary
Diligent and detail-oriented Manager with a proven track record in efficiently managing complex financial transactions and discrepancies. Possessing a keen eye for accuracy and a methodical approach to problem-solving, I excel in identifying and resolving exceptions swiftly while maintaining a high level of data integrity. With a strong background in financial analysis and reconciliation, coupled with exceptional organizational skills, I am adept at navigating diverse systems and processes to ensure compliance and mitigate risk. Committed to delivering excellence in every task, I thrive in fast-paced environments where precision and efficiency are paramount.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Mail Presorter
PRESORTER PITNEY BOWES
Atlanta, GA
11.2023 - Current
- Responsible for monitoring mail presort services and sorting mail.
- Sorted incoming mail according to predetermined criteria.
- Operated equipment such as scales, sorters, and other automated machines.
- Accurately processed large volumes of outgoing and incoming mail in a timely manner.
- Inspected mail pieces for accuracy and completeness prior to distribution.
- Monitored machine performance and made necessary adjustments when needed.
- Utilized problem-solving skills to resolve any issues related to pre-sort operations.
- Identified potential problems with the sorting process and took corrective action when necessary.
Dispatcher/Customer Service
South Dekalb Towing & Transport Inc
Lithonia, GA
11.2022 - 12.2023
- Managed customer accounts, resolved issues, and dispatched pickups to drivers.
- Received and dispatched calls for emergency services.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Provided timely updates to customers regarding their orders or requests.
- Maintained logs of all incoming calls and assigned tasks.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Performed administrative duties such as filing paperwork, updating databases, and preparing documents for review by management staff.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Interacted with local law enforcement agencies when responding to incidents in progress.
Labeler/Packer
Diversified Sourcing Solutions
Morrow, GA
03.2022 - 10.2022
- Operated machines, prepared products for delivery, and inspected equipment.
- Accurately labeled products according to customer specifications.
- Verified and corrected product labels for accuracy.
- Inspected labels for quality assurance purposes.
- Monitored stock levels of necessary materials used for labeling products.
- Provided support to other departments as needed regarding labeling issues.
- Ensured compliance with all applicable labeling regulations.
- Operated labeling equipment safely and efficiently.
- Utilized automated equipment to print, cut, and apply labels to containers or packages.
- Collaborated with other staff members to ensure accurate completion of tasks related to labeling projects.
- Attached labels to packaged items or stenciled information on containers.
Remote Office Manager/Dispatcher
A2B TRUCKING LLC
Stone Mountain, GA
10.2015 - 11.2022
- Managed documentation, clerical duties, customer inquiries, and accounts in QuickBooks.
- Developed and implemented office policies and procedures.
- Supervised staff members, organized schedules and delegated tasks.
- Assisted with the preparation of budgets, forecasts and financial statements.
- Coordinated meetings, conferences, travel arrangements and department activities.
- Maintained filing system for records, correspondence and other documents.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Processed payroll accurately ensuring all employees were paid on time.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Monitored radio frequencies to ensure proper communication between personnel in the field and dispatch office.
- Updated records of driver locations, delays, and cancellations.
- Created daily reports detailing response times, call volumes, and other pertinent information.
- Assigned drivers to appropriate routes based on customer needs.
- Maintained logs of all incoming calls and assigned tasks.
- Coordinated with other dispatchers to ensure efficient delivery schedules were met.
- Tracked vehicles using GPS technology and provided real-time status updates as needed.
- Utilized computer systems to locate addresses, calculate estimated arrival times, and provide directions when necessary.
- Organized paperwork associated with deliveries including manifests, bills of lading, packing slips.
- Verified driver credentials prior to assigning them a route or task.
- Ensured compliance with safety regulations and company policies.
- Scheduled loads according to priority and available equipment.
- Utilized various software systems to facilitate movement, planning and scheduling.
- Monitored changes in delivery schedule and communicated changes to customers.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
Education
Certification in Teaching Early Childhood Education 2 -
Delaware Skill Center
08.2010
Certification in Teaching Early Childhood Education 1 -
Delaware Skill Center
07.2008
Associate's degree in Digital Media Production -
The Art Institute of Philadelphia
05.2006
College Preparatory in Academic -
A.I. duPont Highschool
06.2003
Skills
- Accuracy and Precision
- Financial Transactions
- Software Applications
- Document Review
- Purchase Orders
- Data Entry
- Quickbooks
- Customer Relations
- Account Reconciliation
- Inventory Management
- Payroll Preparation and Processing
- Cash Management
- Active Listening
- Word Processing
- Problem-Solving
- Analytical Thinking
- Vendor relationships
- Complaint resolution
- Analytical Skills
- Reconciling accounts
- Tax document organization
- Attention to Detail
- Self Motivation
- Adaptability and Flexibility
- Microsoft Office
- Compliance Software
- Data Entry and 10-Key
Certification
- Teaching Early Childhood Education 1&2
- School Age Site Assistant
- TABC
- CPR Certification
- PCA
- Bartender License
- First Aid Certification
- Teaching Certification
- Food Handler Certification
- AED Certification
- Driver's License
- Pallet Jack Certification
Work Authorization
Authorized to work in the US for any employer
Personal Information
Relocation: Anywhere
Timeline
Mail Presorter
PRESORTER PITNEY BOWES
11.2023 - Current
Dispatcher/Customer Service
South Dekalb Towing & Transport Inc
11.2022 - 12.2023
Labeler/Packer
Diversified Sourcing Solutions
03.2022 - 10.2022
Remote Office Manager/Dispatcher
A2B TRUCKING LLC
10.2015 - 11.2022
Certification in Teaching Early Childhood Education 2 -
Delaware Skill Center
Certification in Teaching Early Childhood Education 1 -
Delaware Skill Center
Associate's degree in Digital Media Production -
The Art Institute of Philadelphia
College Preparatory in Academic -
A.I. duPont Highschool
- Teaching Early Childhood Education 1&2
- School Age Site Assistant
- TABC
- CPR Certification
- PCA
- Bartender License
- First Aid Certification
- Teaching Certification
- Food Handler Certification
- AED Certification
- Driver's License
- Pallet Jack Certification