Jaqulyn Skinner
Las Animas,CO
Summary
Professional Assistant Store Manager with exceptional team leadership qualities and operational management capabilities. Well-versed in delivering exceptional customer communication and customer service. Talented driver of performance compliance with applicable standards, rules and regulations.
Overview
1
1
year of professional experience
2024
2024
years of post-secondary education
Work History
Cashier
Cathy
La Junta
01.2022 - 01.2023
- Processed customer transactions accurately and efficiently.
- Assisted customers with product inquiries and recommendations.
- Handled cash, credit, and electronic payments securely.
- Managed inventory levels and restocked merchandise as needed.
- Collaborated with team members to ensure smooth operations.
- Maintained a clean and organized checkout area.
- Resolved customer complaints professionally and promptly.
- Trained new cashiers on policies and procedures effectively.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Stocked shelves with merchandise when needed.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Issued receipts, refunds, credits or change due to customers.
- Answered customer questions and provided store information.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed sales transactions to prevent long customer wait times.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Answered customer inquiries regarding store policies and procedures.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Balanced daily transactions on a computerized point-of-sale system.
Education
Las Animas High School
Las Animas, COSkills
- Inventory management
- Visual merchandising
- Cash handling
- Staff training
Timeline
Cashier
Cathy
01.2022 - 01.2023
Las Animas High School