Jaquon Clark
FedEx Ground
Jacksonville,FL
Summary
Proven expertise in sales consultation and problem-solving, contributing to significant improvements in operations and client relations. Demonstrates a professional demeanor and adeptness in multi-tasking, ensuring high-quality outcomes in fast-paced environments.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
Work History
FedEx Ground
Hale Distribution
04.2024 - Current
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Demonstrated exceptional time management skills in consistently meeting tight deadlines without compromising quality or safety.
Sales Consultant
C Harper Auto Group
11.2023 - 04.2024
- Facilitated smooth transactions by efficiently handling paperwork, processing payments, and addressing any concerns or questions from the client promptly.
- Skillfully managed complex deals by effectively coordinating with internal teams, such as finance and legal departments, to ensure timely completion.
- Attended ongoing training sessions to stay current on industry trends, market conditions, and product offerings – applying knowledge gained to better serve customers.
- Contributed to a positive work environment by supporting fellow Sales Consultants in achieving their individual goals and targets.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
Customer Specialist (Cross Functional)
CarMax
11.2022 - 11.2023
- Provided customers with detailed information on company products, services and materials.
- Assessed and offered solutions to improve procedures and customer experiences.
- Assisted in training new employees and participated in cross-training with other departments.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Preformed at a high level resulting in achieving Presidents Club status within the company by maintaining excellent paperwork accuracy, customer satisfaction surveys, and buying and selling company products.
Ship Store Supervisor
United States Navy, USS George Washington
06.2021 - 11.2022
- Prepared merchandise for sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Greeted customers, offered assistance in finding requested items and carried merchandise to checkout line.
- Trained and developed new sailors in shipstore processes, product knowledge, customer service and selling techniques.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Vending Manager
United States Navy, USS George Washington
07.2020 - 06.2021
- Maintained financial accuracy when handling profits made through vending machine operations onboard the USS George Washington.
- Evaluated fellow sailors performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Patrolman
United States Navy, USS George Washington
07.2019 - 07.2020
- Patrolled on board the USS George Washington to preserve law and order, deter and detect criminal activity, enforce laws and regulations and provide public safety.
- Recorded facts to prepare reports documenting incidents and activities.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Patrolled designated areas on foot to identify security and safety issues.
Shipboard Barber
United States Navy, USS George Washington
02.2018 - 07.2019
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Styled hair according to customer preferences.
- Consistently received positive performance reviews from guests.
- Performed regular inventory counts and ordered all new supplies.
- Used clips and shears to complete various types of fades, shaves and cuts.
Education
High School Diploma -
Pine Forest High School
Pensacola, FL 08.2013 - 05.2017
Skills
Professional demeanor
Problem-solving skills
Multi-tasking strength
Adapt to diverse groups
Exceptional communication skills
Closing Techniques
Sales Strategies
Sales consultation
Commercial driving
Familiarity with DOT regulations
Document Preparation
File Management
Certifications
Enlisted Surface Warfare Specialist- Reflects a level of qualification above and beyond the normal level of professional and performance criteria necessary for advancement.
Enlisted Air Warfare Specialist- Recognizes members of the Navy's enlisted force who have acquired the specific professional skills, knowledge, and military experience that result in qualification for service in the aviation activities of the Navy.
US DOT Physical
State of Florida Notary
Pennsylvania Salesman License
Timeline
FedEx Ground
Hale Distribution
04.2024 - Current
Sales Consultant
C Harper Auto Group
11.2023 - 04.2024
Customer Specialist (Cross Functional)
CarMax
11.2022 - 11.2023
Ship Store Supervisor
United States Navy, USS George Washington
06.2021 - 11.2022
Vending Manager
United States Navy, USS George Washington
07.2020 - 06.2021
Patrolman
United States Navy, USS George Washington
07.2019 - 07.2020
Shipboard Barber
United States Navy, USS George Washington
02.2018 - 07.2019
High School Diploma -
Pine Forest High School
08.2013 - 05.2017