Jaqwan Jordan
Marietta,GA
Summary
Dynamic Software Engineer adept at managing the full software development lifecycle, from initial concept to post-release support. Recognized for crafting efficient, high-quality code and delivering engaging user experiences. Committed to enhancing ongoing projects and developing innovative software solutions that drive user engagement and satisfaction.
Overview
6
6
years of professional experience
Work History
Behavior Technician
Golden Steps ABA
Marietta, USA
09.2023 - Current
- Implement behavior intervention plans developed by Board Certified Behavior Analysts to help individuals with autism spectrum disorder achieve their goals
- Provide direct one-on-one behavior therapy services in home, school, and community settings to improve communication, social, and independent living skills
- Collaborate with families, caregivers, and other professionals to promote generalization of skills across various environments and ensure consistency in treatment implementation
Customer Service Representative
OppFi
Chicago, USA
04.2023 - 09.2023
- Responded to customer inquiries and issues via phone, email, and chat, ensuring timely and satisfactory resolution
- Collaborated with cross-functional teams to address complex customer issues and improve overall service delivery
- Utilized CRM systems to track customer interactions and maintain detailed records of all communication
Customer Service Representative
Wal-Mart
Swainsboro, USA
01.2019 - 04.2023
- Demonstrated exceptional customer service skills by accommodating special requests and ensuring a seamless shopping experience for clients
- Managed inventory and tracking of purchases, including coordinating deliveries and returns as needed
- Collaborated with clients to build versatile and cohesive wardrobes that reflected their individual style and lifestyle needs
Education
Bachelor's in Computer Science -
Western Governors University
Millcreek, UT03-2025
Associates in General Studies -
East Georgia State College
Swainsboro, GA05.2021
Skills
- Version control with Git
- React
- HTML and CSS skills
- SQL
- JavaScript
- Java
- Linux
- Python
Timeline
Behavior Technician
Golden Steps ABA
09.2023 - Current
Customer Service Representative
OppFi
04.2023 - 09.2023
Customer Service Representative
Wal-Mart
01.2019 - 04.2023
Bachelor's in Computer Science -
Western Governors University
Associates in General Studies -
East Georgia State College
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