JaQwell King
Waldorf,MD
Summary
Dedicated Houseman with a proven track record at Concord, excelling in guest service excellence and supplies organization. Demonstrated initiative and reliability by enhancing operational efficiency and maintaining high cleanliness standards. Recognized for effectively collaborating with team members to improve workflow and promptly addressing guest needs, ensuring a positive experience.
Overview
3
3
years of professional experience
Work History
Houseman
Canopy By Hilton at the Wharf
Washington, DC
05.2023 - 01.2026
- Assisted with inventory management, restocking supplies as needed for operational efficiency.
- Supported housekeeping staff by preparing cleaning carts and organizing equipment for daily tasks.
- Conducted routine inspections of common areas, reporting maintenance issues to appropriate personnel.
- Adapted quickly to changing demands and priorities within a fast-paced environment.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Completed multiple tasks effectively within tight deadlines, ensuring smooth hotel operations during peak hours.
- Delivered exceptional customer service through friendly interactions with guests while addressing their needs or concerns promptly.
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Contributed to a positive team environment by assisting housekeepers with heavy lifting when necessary.
- Increased efficiency in housekeeping department by promptly responding to requests for extra towels, bedding, and other amenities.
Education
No Degree -
Crossland High School
Temple Hills, MDSkills
- Initiative-taking
- Reliability and punctuality
- Cleaning techniques
- Cross-functional skills
- Guest service excellence
- Guest support
- Supplies organization
- Adaptability
Timeline
Houseman
Canopy By Hilton at the Wharf
05.2023 - 01.2026
No Degree -
Crossland High School